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Driver Support Resume Example

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DRIVER SUPPORT
Professional Summary

To obtain an internship opportunity with a prestigious company where I am strongly interested in pursuing professional development opportunities as well as continued learning. I would not only like to be an asset to the workplace, but also someone people enjoy working with.

Skills
  • Focus Management
  • Patient and Diligent
  • Polite and Professional
  • Coursework in Java (Introduction to Programming, Object Oriented Programming and Data Structures)
  • Coursework in Python (Computer Programming I)
  • Coursework in Logic design (Digital Design Fundamentals)
  • Interpersonal Skills
  • Built website from scratch using HTML5, CSS3 (currently learning JavaScript, MySQL)
  • Excellent problem solving skills
  • Driven
  • Flexible & Adaptable
  • Accountable
Work History
Driver Support, 05/2019 to 07/2020
Company Name – City, State
  • Managed over 180 calls a week
  • Basic trouble shooting steps when issues arise with the charging station or vehicle when attempting to charge
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services
  • Exceeded call speed, accuracy and volume benchmarks on consistent basis
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction
  • Documented conversations with customers to track requests, problems and solutions
  • Generated consistent referrals and repeat business by providing friendly and fast service.
Technical Support Representative, 10/2018 to 04/2019
Company Name – City, State
  • Managed over 150 calls a week
  • Provide technical support to business owner's and staff via inbound calls and emails. Using ConnectWise ticketing system
  • Perform remote troubleshooting and diagnosis of computers, access control devices, CCTV, and DVR systems utilizing TeamViewer
  • Educate customers on best practices and basic troubleshooting steps to decrease unnecessary call volume
  • Manage email accounts with Microsoft Office Admin
  • Developed and maintained positive customer relationships resulting in increased account services and expansion
  • Provided excellent and professional service to ensure client satisfaction
Pharmacy Technician, 10/2016 to 09/2018
Company Name – City, State
  • Processed up to 300 prescriptions per day.
  • Dispensing duties that include counting the prescribed number of tablets
  • Inventory control, data entry, and customer service
  • Effective communication to ensure accuracy and patient care
  • Maintained files and records for patients and observed all safety protocols to prevent breaches and misuse of data
  • Typed up prescriptions, ensuring accuracy. Had to maintain goal of 90% accuracy
  • Attended patients outside of the pharmacy( looking for items and help in general)
  • Provided excellent and professional service to ensure patient satisfaction
  • Resolved non-routine issues like third party billing, computer system and customer service issues
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician, 01/2015 to 09/2016
Company Name – City, State
  • Processed up to 300 prescriptions per day
  • Receiving, shipping and scanning of all medication orders
  • Dispensing duties that include counting the prescribed number of tablets
  • Inventory control, data entry, and customer service
  • Effective communication to ensure accuracy and patient care
  • Maintained files and records for patients and observed all safety protocols to prevent breaches and misuse of data
  • Typed up prescriptions, ensuring accuracy. Had to maintain goal of 90% accuracy
  • Attended patients outside of the pharmacy( looking for items and help in general)
  • Provided excellent and professional service to ensure patient satisfaction
  • Resolved non-routine issues like third party billing, computer system and customer service issues
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Bachelor of Arts: Computer Science, Software Engineering, Expected in 05/2023
University Of Arizona - City, State
  • Minor in Finance
Bachelor of Science: Computer ScienceArizona State University - City, State
Pima Community College - City, State
High School DiplomaRio Rico High School - City, State
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Resume Overview

School Attended

  • University Of Arizona
  • Arizona State University
  • Pima Community College
  • Rio Rico High School

Job Titles Held:

  • Driver Support
  • Technical Support Representative
  • Pharmacy Technician

Degrees

  • Bachelor of Arts : Computer Science, Software Engineering , Expected in 05/2023
    Bachelor of Science : Computer Science
    High School Diploma

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