, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Precise and motivated professional with excellent organizational and research abilities. Collecting and reviewing documents for consistency and preparing documents and disclosures. Profound knowledge of all local filing requirements, fees and abstracting procedures. Organized and proficient in accurately processing and researching vehicle titles . Customer-oriented and hardworking individual with in-depth knowledge of title processing, recordkeeping and customer satisfaction Strong mathematical, customer service and data entry skills.
Skills
Researching Skills.
Credit Card Transaction Processing
Financial Documentation
Data verification.
Record Management.
Money handling.
Policy analysis
Document preparation.
Creative problem solving.
Data Verification
Reading Comprehension
Valid Driver's License
Licensing Requirements
Customer Satisfaction
Client Assessments
Data Integrity
Time Management
Verifying Eligibility
Applicant Evaluations
Title Processing
Active Learning
Application Verification
Financial Records
Customer Interaction
Fee Collection
Customer Communication
Accounts Payable and Accounts Receivable
Purchase Orders
Insurance Policy Review
Title Deeds
Electronic Filing System
Customer Support Needs Assessment
Record Analysis
Local Record Searches
Customer Inquiries
Customer Accounts Management
Workflow Processes
Organizational Systems
Digital Payments
Daily Logs
Registration Documents
Data Collections
Customer Care
Advanced Excel Spreadsheet Functions
Troubleshooting Issues
Verifying Facts
Warranty Claims
Billing
Claims
Service Quality
Quality Production
Cash Register Operations
Data Communications
Administrative Support
Information Updates
Microsoft Office Suite
Work History
05/2018 to 06/2021Driver License ExaminerState Of Kansas | KS, State,
Informed 300+ customers by mail or telephone of additional steps needed to obtain licenses, process license renewal, fines and Fees during Covid via Telework
Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
Performed routine data entry or document management.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Updated operational records or licensing information using computer terminals.
Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
Conducted Exams and Tests, graded responses and accurately determined licensing approvals and data verification
Performed Routine data entry or document management.
Created documents with applicant information and verified data against database information.
Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize sales deals.
Collected over $5000 in taxes and fees, submitted payments and issued receipts.
Prepared tax and title documents to submit legal transfer work to DMV.
Entered title and vehicle information into database.
01/2018 to 04/2018Food Service SupervisorKaiser Permanente | Long Beach, CA,
Directed activities of a team of skilled kitchen workers preparing and serving meals
Created and deployed Successful Strategies to boost restaurant performance, streamline food prep processes and reduce waste
Oversaw grill, stove and oven and cleaned equipment after every shift
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Identified team weak points and implemented corrective actions to resolve concerns.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Assisted an average of 100 customers per day in finding or selecting items, and provided recommendations that generated $8K in additional revenue
Stocked, replenished, and organized inventory with accuracy and efficiency, completing function 10% faster than average associate
Achieve an average of 120% of sales goals for three consecutive months
Applied knowledge of macronutrients and micronutrients to prepare healthy meals.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Made food according to standard recipes with requested changes for customer satisfaction.
06/2016 to 12/2017Culinary SpecialistBluegreen Resorts | Chicago, IL,
Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
Prepared and served food to approximately 1200 personnel in facility
Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
Reduced spending by 34.6% by documenting inventory and purchases for budget management.
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Verified that daily nutritional and special culinary servings complied with laws, company regulations and accepted nutritional standards.
Inspected deliveries for accuracy and safety.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Developed and actualized customer service initiatives to decrease wait times.
Improved customer satisfaction ratings by addressing issues and Claireing timely resolution.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Monitored and maintained precise food service schedules and distributed to various serving sites on time and ready-to-eat.
Education
Expected in 06/2015High School Diploma | Miramar High School, Miramar, FLGPA:
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