SEARCH

Driver Helper Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
DRIVER HELPER
Summary

Team-Player with excellent communication skills, Great hand skills and quick learner, Flexible, reliable and dependable hard-worker, Motivated self-starter with a strong desire to learn, Professional appearance, attitude and demeanor.

Skills
  • Excellent communication
  • Excellent customer service
  • Delivery
  • Dependable
  • Quick learner
  • Safety
  • Self-starter
  • Team-Player
Experience
Customer Service RepresentativeNov 2016 to Current
Company Name － City, State
  • Processed reservations and issued travel and hotel vouchers.
  • Utilized PA system to announce departures and changes to landings.
  • Greeted passengers and provided boarding instructions.
  • Kept a close eye on security concerns and adhered to all related requirements.
  • Managed gate, ramp and cabin services for each flight.
  • Recruited, trained and guided team members to offer every passenger top-notch service and support.
  • Collected baggage charges and accepted baggage for check-in.
  • Assembled and issued required documentation, such as tickets, travel insurance policies and itineraries.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Driver HelperMay 2020 to Aug 2020
Company Name － City, State
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Logged daily mileage, gas and other data in.
  • Maintained clean safety record with no accidents or incidents.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Handled as many assignments per hour by planning efficient routes.
  • Delivered goods and services to customers on time and in excellent condition.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
Ramp SupervisorApr 2016 to Nov 2016
Company Name － City, State
  • Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards.
  • Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently.
  • Identify, address and issue appropriate and timely corrective action in accordance with guidelines.
  • Recognize and document excellent performance.
  • Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers.
  • Confront and address inappropriate behavior and performance issues with specific feedback.
  • Sing performance, determining schedules and training on proper procedures.
  • Maintained crew compliance with FAA, OSHA, TSA and airport guidelines.
  • Adhered to airline cargo policies, monitored operations and reported discrepancies to management for review.
  • Train new team members to apply industry best practices and airfield safety protocols at all times.
Ramp Operations/ Team LeaderFeb 2015 to Feb 2016
Company Name － City, State
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Operated conveyor belts, push-back tractors, and aircraft tugs daily.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Collected, sorted and checked baggage tags against flight lists.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Connected electrical power units and service hoses to aircraft.
Education and Training
High School DiplomaJun 2004MIAMI CENTRAL SENIOR HIGH － City
  • 3.0 GPA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • MIAMI CENTRAL SENIOR HIGH

Job Titles Held:

  • Customer Service Representative
  • Driver Helper
  • Ramp Supervisor
  • Ramp Operations/ Team Leader

Degrees

  • High School Diploma Jun 2004

Similar Resumes

View All
Driver-Helper-resume-sample

Driver Helper

Asbury Park, New Jersey