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Driver Resume Example

Resume Score: 80%

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DRIVER
Professional Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Work History
Uber And Lyft. New York, NYDriver | 01/2017 - Current
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Checked in with dispatch service and updated with current location.
  • Delivered goods and products to customer on time and in excellent condition.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
Queens Medallion Leasing ( NYC Taxi Yellow Cab). Long Island City, NYDriver | 01/2016 - 12/2016
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Checked in with dispatch service and updated with current location.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
Liberty Daily Coffee Shop. Staten Island, NYBarista | 03/2014 - 12/2016
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Elevated customer loyalty by using strong communication and comprehension abilities to resolve customer problems.
  • Created over hundreds drinks in average shifts with consistently positive customer satisfaction scores.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every shifts.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prepared more than hundreds batches of coffee per hours, monitoring levels to avoid empty machines during peak shop hours.
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Created original artwork for specials board display daily.
  • Educated coworkers and customers about new products.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Trained more than 10 employees over 24 months.
  • Controlled line and crowd with quick, efficient service.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Cultivated ability to recall customers' names and address each by name.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 0.2%.
  • Cleaned counters, machines, utensils and seating areas daily.
McDonald's. Staten Island, NYCrew Member | 03/2014 - 09/2014
  • Settled 10 crew member disputes by addressing problems quickly and providing successful mediation.
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Utilized all machinery and equipment while observing various safety precautions and practices.
  • Conducted daily inspections, completed basic maintenance and performed minor repairs to keep gear and equipment in optimal condition.
  • Collaborated with team members to complete efficient work and bring in top hauls.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Resolved hundreds issues quickly to maintain productivity goals.
  • Maintained high levels of productivity by efficiently cleaning and washing severals equipment.
Skills
  • Safety standards and protocols
  • Commercial driving
  • City and non-city driving
  • Transportation
  • Equipment monitoring
  • Safety and compliance
  • Extremely well- organized
  • Bilingual
Education
Pathways To GraduationStaten Island, NY08/2016High School Diploma
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Resume Overview

Companies Worked For:

  • Uber And Lyft
  • Queens Medallion Leasing ( NYC Taxi Yellow Cab)
  • Liberty Daily Coffee Shop
  • McDonald's

School Attended

  • Pathways To Graduation

Job Titles Held:

  • Driver
  • Barista
  • Crew Member

Degrees

  • High School Diploma

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