Dough Finisher Customer Service Specialist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary


Highly organized and detail-oriented Office Assistant with more than 4 years experience supplying thorough, organized administrative support to 3 senior executives. Organized Office Assistant versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Office Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Office Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Office Assistant with 3 years of billing and coding, patient charting, insurance claims and appointment scheduling in a busy medical office setting. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Flexible
  • Pleasant demeanor
  • Payroll
  • Invoice processing
  • Multi-line phone proficiency
  • Employee training and development
  • HIPAA compliance
  • Team building
  • Compensation and benefits
  • Appointment setting
Work History
Dough Finisher/Customer Service Specialist, 02/2013 to 05/2013
Res-Care, Inc. Lafayette, LA,
  • Responsible for delivering great guest experiences.
  • Prepare all products following appropriate recipes and procedures.
  • Hold guests as high priority and ensure each guest is highly satisfied.
  • Coordinate bakery deliveries.
  • Adhere to brand standards and systems, delivering quality foods and beverages to guests.
  • Communicate appropriately with fellow team members, treating others fairly and with respect.
  • Must demonstrate leadership and integrity while maintaining a clean and orderly front end area.
  • Reported directly to the Manager of operations.
Youth Director, 04/2012 to 08/2012
Firstservice Residential Tequesta, FL,
  • Planned and organized youth events and managed the annual budget for all youth activities and programs.
  • Worked with executive leadership and staff to design a cohesive and comprehensive you program.
  • Build relationships of integrity with youth as a way of becoming the basis of meeting needs.
  • Develop relationships and maintain regular communications with parents and youth.
  • Responsible for securing all necessary funds, travel, leadership, volunteers, and provide teaching.
  • Willingness to work cooperatively with others, to maintain a positive outlook.
  • Oversee and develop mentoring relationships with youth and provide training aimed at leadership and development among youth.
  • Utilized corporate account for purchases of program materials.
  • Reported directly to the Director of the operations.
Administrative Assistant, 01/2011 to 05/2012
North Country Academy The Colony, TX,
  • Developed expertise in all areas of residential leasing, including Indiana Housing training and certification, Fair Market Values, and grant writing.
  • Answer rental phone calls, follow up and keep good contact with prospective residents.
  • Interview prospective tenants and record information to ascertain needs and qualifications.
  • Showcase apartment community and accompany prospects to model apartment; discussing size, layout and available facilities.
  • Qualifying applicants, run background checks, assisting residents in recertification processes, receive rents, processing of section 8 payments, review and prepare resident ledgers, data input, and answering multi line phones.
  • Create and modify documents such as invoices, reports, memos, letters and financial statements using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office, or other programs.


Housing Broker, 07/2011 to 01/2012
  • Assist homeless clients in locating affordable housing.
  • Discuss and negotiate monthly rental rates with property owners.
  • Perform and identify housing defects during inspections to maintain a safe environment.
  • Assist with finding utility assistance, household furnishings, blankets, and food.
  • Prepare documentation for closings, prepare leases, process and deliver checks, maintain and created database for landlord registry.
  • Assist with deposits while working with section 8.
  • Comply with local and state regulations.
  • Performed general clerical duties including, but not limited to, bookkeeping, copying, faxing, mailing and filing.
  • File and retrieve organizational documents, records and reports.
Daycare Assistant, 01/2009 to 04/2011
  • Assist with early childhood development and personal care needs.
  • Perform general clerical duties to include, but not limited to, bookkeeping, copying, faxing, mailing and filing.
  • File and retrieve organizational documents, records and reports.
  • Aide and assist head teacher in facilitating activities according to curriculum objectives, program philosophy, and developmentally appropriate practice.
  • Maintained a creative, positive, encouraging and loving atmosphere.
  • Developed and maintain safety of children in accordance with relevant federal, state, and legislative policies.
  • Supervise and monitor children, prepare meals, and help children maintain good hygiene.
Office Manager/Medical Biller, 2005 to 2008
  • Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.
  • Maintained office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designed filing system; reviewed and approved supply requisitions; assigned and monitored clerical functions.
  • Designed and implemented office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Kept management informed by reviewing and analyzing reports; summarizing information; identifying trends.
  • Maintained office staff by recruiting, selecting, orienting and training employees.
  • Maintained office staff job results by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results.
  • Ensure adherence to all laws and regulations regarding employment, affirmative action, safety, drugs, medical waste disposal, and safety.
  • Employee payroll, A/P, A/R, Data Entry, Filing, Human Resource, and utilization Microsoft Office Suite.
FOOD SERVICE SANITATION, 05/2010 to 11/2010
  • Followed sanitation compliance by wearing proper attire such as hairnets, gloves, galoshes, and goggles.
  • Maintained dining room and kitchen cleanliness by power washing the floors, dishwashing and trash removal.
  • Worked together as a team to follow all OSHA guidelines and safety.
  • Followed all state and regulatory guidelines.
High School Diploma: Colllege Prepratory, Expected in 1992
GPA: GPA: 3.4
GPA: 3.4
A/P, bookkeeping, budget, clerical, coaching, copying, counseling, clients, Data Entry, database, documentation, faxing, Filing, financial statements, funds, grant writing, Human Resource, layout, leadership, leadership and development, letters, Director, Market, materials, mentoring, Microsoft Office, Microsoft Office Suite, office, outlook, organizing, organizational, payroll, philosophy, policies, processes, quality, recruiting, safety, spreadsheet, teacher, teaching, phones, phone, training employees, word processing
Additional Information
  • SPECIAL INTERESTS Volunteering at the Youth Care Center, CEO Mentoring Youth, CEO Mentoring Adults, and Prison Ministry

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Resume Overview

School Attended
Job Titles Held:
  • Dough Finisher/Customer Service Specialist
  • Youth Director
  • Administrative Assistant
  • Housing Broker
  • Daycare Assistant
  • Office Manager/Medical Biller
  • High School Diploma

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