Polite individual who recognized the role as service provider and maintained the utmost professionalism.
Maintain a working knowledge of all merchandise in the store while stocking merchandise on sales floor.
Communicate accurately with co-workers and management.
11/2008 to 05/2010
Substitute TeacherDurham Public Schools － Durham, NC
Enabled children to pursue their education as smoothly and completely as possible.
Supervised special needs students with their daily schedules.
Enforces daily academic routines and disciplines as necessary.
08/2007 to 08/2008
Customer Service AssociateEarth Fare － Raleigh, NC
Created a positive atmosphere by smiling, greeting and providing a pleasant, friendly experience.
Proactively engaged customers in conversation about products and services.
Ensured customers were assisted properly and addressed their questions and concerns while adhering to company guidelines and policies.
Education and Training
Associate of Science DegreeUltimate Medical Academy
Activities and Honors
Hands-on, task focused professional with strong communication skills leveraging vast customer service experience. Pays close attention to detail for accurate and compliant documentation. Follows policies and procedures to assure quality.
*Manages time and prioritizes duties in fast-paced, multi-task environments.
academic, Accounting, Administrative Assistant, Anatomy, balance, make copies, Electronic Health Records, Electronic Medical Records, fax, ICD-10, Information Systems, insurance, Medical Billing, Medical Terminology, Medical Transcription, Excel, MS Office, Microsoft Office Suite, Office, PowerPoint, Word, MS Word, Physiology, policies, Coding, sales, Answer phones, Type, workflow