Hardworking, enthusiastic transportation professional with over 20 years of driving experience, valid license and clean history. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus.
Skills
Class A vehicles expertise
Safe driving techniques
Confidentiality understanding
Route management
Safety protocols
Accurate money handling
Vehicle safety
Sales development
Sales representation
Product marketing and displays
Product distribution
Inventory management
Current CDL license
Vendor management
Customer service-oriented
Motivated self-starter
Results-driven
Experience
01/2001 to 03/2018
Dlivery DriverUs Foods Holding Corp. – Lake Charles, LA,
Ensured all product displays met company specifications regarding placement, date codes and pricing.
Cross-sold additional products to customers depending upon merchandise needs.
Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Collected payment from customers by checks, cash, made change and provided receipts.
Consulted with customers to gain feedback and address concerns with products or services.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Delivered goods and services to customers on time and in excellent condition.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Practiced safe and secure loading methods to avoid damaging goods.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Notified branch management of any vehicle safety concerns and issues.
Answered customer questions regarding shipments.
Maintained solid connections with established customers to promote new products.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Completed order forms and collected payments to keep customer accounts current.
Obtained signatures needed to complete and process all paperwork efficiently.
Loaded and unloaded merchandise at stores and vendor locations.
Verified sales orders before loading and unloading merchandise.
Completed pre- and post-trip truck inspections to report and record any defects or malfunctions.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Located and selected merchandise to verify against delivery sheet specifications.
Processed payments by accepting cash, checks and credit card payments.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
01/2020 to Current
Delivery DriverRockingham Ready Mix – City, STATE,
Drive trucks carrying concrete from one place to another. Operate truck in order to ensure appropriate mixing and pouring of concrete on job sites. Perform loading and unloading duties. Manage daily inspections on the vehicle. Maintain mileage logs.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Delivered rush merchandise on tight schedules to meet customer targets.
Completed order forms and collected payments to keep customer accounts current.
Obtained signatures needed to complete and process all paperwork efficiently.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
Consulted with customers to gain feedback and address concerns with products or services.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Successfully avoided time delivery delays by carefully planning best routes with GPS.
Answered customer questions regarding shipments.
Verified sales orders before loading and unloading merchandise.
Education and Training
Expected in 1996
High School Diploma: Christiansburg High School - Christiansburg, VA GPA:
Expected in 01/2005
: Real Estate Virginia Highlands Community College - Abingdon, VA GPA:
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