I am an individual who thrives in a team-oriented environment, working creatively and effectively to reach company goals and better myself.
Retail sales professional
Excellent communication skills
Reliable and punctual
Training programs development
Attention to detail
Strong work ethic
to 10/2013 ALDI Inc – Saxonburg,
Overseeing multiple locations; which had 10-20 employees at each store.
Managed recruitment, training, and development of store personnel.
Executed quarterly inventory counts.
Reduced and controlled company expenses by monitoring the stores inventories on a bi-weekly and quarterly basis.
Conferred with store managers to obtain information about customer needs and preferences.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Monitored and analyzed sales records and consumer purchasing trends.
Organized on-site trainings to educate management and sales staff on benefits, care of product lines, policy and procedures.
Boosted gross monthly sales at my lowest financial grossing store from a $400,000 plateau (average) to $500,000 in under 12 months.
Analyzed key aspects of the business to evaluate the factors driving results and summarized results.
Lead committees that initiated hiring events for the entire Division (52 stores) from Western NY, Western PA, West Virginia and Ohio.
Set up a Perishable Ordering System that used POS ratios to calculate the needs for the store and enabled better follow up on losses.
Headed an efficiency committee where I implemented a checklist that was uploaded for the entire Division to use on a weekly basis.
to 08/2008 CBS Radio – 651 Holiday Drive, Pittsburgh,
Duties included aiding in creation of sales proposals for Account Executives using Microsoft PowerPoint, Publisher, and Word.
Actively participating at on-site events where I had hands on experience working with Account Executives, clients and on-air staff.
to 01/2008 Point Park University
Duties included event planning for student involvement during athletic events.
Including design of promotional materials and advertisement.
Bachelor of Science: Business Management / MarketingDecember 2008Point Park University-
Varsity Volleyball Scholarship Athlete
Participated in the Champions of Character Program- Point Park student/athletes partnered with the Martin Luther King Jr. Accelerated Learning Academy in a mentoring program benefiting underprivileged 5th and 6th graders on Pittsburgh's Northside.