Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Skills
  • Time management
  • Employee development
  • Inventory management
  • Bilingual fluency in Spanish
  • Negotiation
  • Staff Recruiting
  • Budgeting
  • Sales Goals
  • Business Operations
  • Sales Training
  • Employee Retention
  • Financial Reporting
  • Customer Retention
  • Leadership Skills
Experience
01/2021 to Current District Manager Breakthru Beverage Group | Bentonville, AR,
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Developed and implemented training methods to promote improved officer performance.
  • Networked within communities to identify and capitalize on business opportunities.
  • Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Maximized branch revenue by optimizing daily operations.
  • Collaborated with Business Development Manager to improve performance and grow sales.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
  • Oversaw quality of operations of 55 locations throughout South and West Houston region.
  • Supervised 270 employees and managed all performance metrics within South and West Houston territory.
08/2016 to 04/2020 District Manager Breakthru Beverage Group | Boca Raton, FL,
  • Spearheaded growth initiatives to improve operational standards.
  • Audited sales performance and data trends to improve underperforming areas.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Maximized branch revenue by optimizing daily operations.
  • Restructured operational workflows to better capitalize on changing market conditions and customer buying habits.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Generated contractor documentation and organized and distributed inserts and advertisements.
  • Maximized customer satisfaction by 90%.
  • Supervised 45 employees and managed all performance metrics within North West territory.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
10/2014 to 08/2016 General Manager Amc Entertainment Inc. | Vestal, NY,
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Designed sales and service strategies to improve revenue and retention.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
03/2011 to 10/2014 Assistant Store Manager Edible Arrangements | Warren, MI,
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Partnered with Store Manager to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Trained employees in inventory practices, POS systems and product knowledge, contributing to increase in customer satisfaction ratings.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
Education and Training
Expected in | Houston Community College University Of Houston, Houston, TX GPA:

August 2013 - May 2016

Expected in 06/2013 High School Diploma | Alief Hastings Highschool, Houston, GPA:

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Resume Overview

School Attended

  • University Of Houston
  • Alief Hastings Highschool

Job Titles Held:

  • District Manager
  • District Manager
  • General Manager
  • Assistant Store Manager

Degrees

  • Some College (No Degree)
  • High School Diploma

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