Self-confident Loss Prevention Manager with over 10 years of experience in managing loss prevention programs for over 20 stores in Central VAlley and Bay Area. Skilled at developing, conducting and overseeing the implementation of loss prevention initiatives and programs. Working knowledge of security equipment and databases.
Skills
Interviews and interrogations
Problem analysis and resolution
Loss prevention expertise
CCTV installation
Fraudulent activities investigations
Loss prevention assessment programs
Flexible & Adaptable
Responsible
Planning and Coordination
Self-motivated professional
Work History
01/2022 to Current
Regional Loss Prevention ManagerOllie's Bargain Outlet – Denham Springs, LA,
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Headed safety and loss prevention programs by guiding staff.
Collaborated with law enforcement to report crime and suspicious activity.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
08/2020 to 01/2022
District Loss Prevention ManagerThe Realreal, Inc. – Sacramento, CA,
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
Headed safety and loss prevention programs by guiding staff.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
10/2017 to 07/2020
Area Loss Prevention ManagerThe Realreal, Inc. – San Jose, CA,
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Trained all new executives and asset protection personnel.
Performed thorough cash audits and deposit investigations.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
09/2009 to 07/2017
District Loss Prevention ManagerOllie's Bargain Outlet – Deridder, LA,
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Headed safety and loss prevention programs by guiding staff.
Trained all new executives and asset protection personnel.
Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Performed thorough cash audits and deposit investigations.
Collaborated with law enforcement to report crime and suspicious activity.
Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.
Education
Expected in 06/1998
Associate of Arts: Criminal Justice San Joaquin Delta College - Stockton, CA GPA:
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