Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Certified Occupational Therapy Assistant, currently serving the adult and geriatric populations as a Director of Rehabilitation. Seeking new management opportunities to use gained experience and knowledge of current and upcoming payment models to grow and develop rehabilitation teams for success. Passionate about driving long- term care programming and improving quality of life of clients and residents.

  • Possesses strong knowledge of the MDS, PPS and PDPM through numerous, live intensive trainings.
  • The ability to meet productivity demands with effective time management skills.
  • Recognized leadership skills gained through years of management of Rehabilitation.
  • Fluent in both Rehab Optima and Casamba (Smart and Skilled) systems.
  • Relationship development within company and with customer, gains trust through effective and open communication.
  • Strong in the area of documentation auditing.
Work History
District Director of Rehabilitation, 01/2020 to Current
Ronan Hr SolutionsEaston, PA,
  • Directed Physical, Occupational and Speech therapies for multiple sites within a chain of centers.
  • Assisted MDS Coordinators to optimize reimbursement under recent Patient Driven Payment Model using knowledge gained extensive, in-person trainings and webinars.
  • Responsible for strategic scheduling of Part B residents to mitigate Part B residents to control amount of reductions in reimbursement. Member of CPT Task Force to assist staff with strengthening quality of LTC treatment sessions.
  • Maintained average of over 30% Medicare/Managed B utilization in all centers.
  • Participated in extensive trainings hosted by former Medicare Claims Reviewers to further knowledge of strong documentation and obtained credentials required for auditing. Provided staff education and guided staff accordingly.
  • Member of Business Development Team to assist with new growth within the surrounding district.
  • Successfully exceeded gross margin expectations during all quarters by managing patient care time, efficiency and meeting documentation audit score requirements.
  • Collaborated daily with IDT to discuss patient status, share ideas for increased safety in the areas of falls, skin integrity, mobility, weight and continence.
  • Member of "Falls Investigation Team" to identify root cause of all falls with/without injury and implement systems to prevent further incidents for all residents.
  • Worked with customer to monitor quality measures regularly to identify trends and needs of facilities and involve rehab whenever applicable.
Director of Rehabilitation, 01/2018 to 01/2020
Good Shepherd RehabCity, STATE,
  • Responsible for managing, projecting and scheduling Physical, Occupational and Speech therapies in 142-bed SNF.
  • Work daily with MDS coordinators to manage PPS tracks to optimize reimbursement while prioritizing patient needs.
  • Maintain average of 90% or higher in the area of documentation compliance through monthly chart audits.
  • Work closely with compliance to provide consistent education on skilled documentation, maintaining updated knowledge of regulatory changes to continue best practice.
  • Contribute to weekly Utilization Review meetings with IDT and Corporate Clinical Reimbursement Directors by discussing patient status, goals and barriers to success.
  • Complete weekly and month-end closeouts and contribute to monthly triple check meetings for all payers.
  • Participate in weekly PDPM trainings to position department for pending payment model changes.
  • Consistently educate staff on effective screening, optimal selection of appropriate ICD 10 codes, and proper section GG completion.
  • Successful and strategic budget planning to justify increased staff.
  • Grew department by hiring three full-time therapists to grow and develop long-term programs.
  • Utilize quality measures and grand rounding to generate screens and referrals.
  • Drive clinical programs for LTC residents such as implementing facility-wide walk-to-dine program.
  • Facilitate potential hire interviews, annual staff performance reviews, assist with recruiting and onboarding process for new-hires.
  • Solely responsible for thorough orientation and training to ensure success within department.
Lead Therapist, 03/2017 to 01/2018
RehabCare/Tender Touch RehabCity, State,
  • Responsible for providing skilled Occupational Therapy services under the supervision of an OTR/L to the adult and geriatric populations.
  • Promoted to Lead Therapist and performed all managerial duties including labor management, closeouts, projecting/scheduling, facilitating staff meeting and presenting information to IDT.
  • Focused in the areas of: seating and positioning, splinting and contracture management, stroke recovery, aftercare following orthopedic procedures.
  • Provided client/resident, family, caregiver and staff education and training regarding DME and AE/AD to ensure successful discharge from services once highest practical level is achieved.
  • Completed electronic, point-of-service documentation via Rehab Optima and Casamba softwares.
  • Trained and competent in use of ACP modalities including diathermy, PENS, TENS and ultrasound.
Associate: Science, Occupational Therapy Assistant, Expected in 9/2016
New England Institute of Technology - East Greenwich, RI,

GPA: 3.56, Dean’s List 2015

: General Studies, Expected in 5/2014
Rhode Island College - Providence, RI,

Earned credits through general studies courses with the intent of transferring to New England Institute of Technology toward OTA degree

Additional Information
  • COTA/L: MA (#4173) through 5/2022
  • COTA/L: RI (#00XXX) through 3/2021
  • NBCOT: 369776 through 4/2022
  • Member RIOTA est. 2015
  • CPR with AED/BLS through 9/2020
  • SNF Representative for Technical Advisory Board with New England Institute of Technology

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School Attended

  • New England Institute of Technology
  • Rhode Island College

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  • District Director of Rehabilitation
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  • Lead Therapist


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