Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.
Won “Retail Sales Associate of the Month” Award at Target in 10/2010.
Computed sales prices, total purchases and processed payments.
Explained information about the quality, value and style of products to Influence customer buying decisions.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Replenished floor stock and processed shipments to ensure product availability for customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Marked clearance products with updated price tags.
Answered customers' questions and addressed problems and complaints in person and via phone.
Cut and chopped food items and cooked on a grill or in fryers.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Coursework in Selling Skills and Techniques and Consultative Selling
Textiles, Financial Accounting, Customer Service Management, Business career management, Fashion Design/Sewing, Advertising, Special Event Management, Visual Merchandising and etc.
Emphasis in English
St. Francis H.S.International Club
UWM-Wisconsin Black Student Union
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