, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Capable worker who is adept at handling all medical administrative needs for busy healthcare practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills
Skills
Multitasking abilities
Leadership
Compassion
Excellent work ethic
Conflict resolution
MS Office
Teambuilding
Customer service
First Aid/CPR
Relationship-Building
Responsible
Reading comprehension
Project Management
Written Communication
Microsoft Office
Collaboration
Computer skills
CNA
CPI Training
Work History
Discharge Planner, 09/2020 to Current Camp Recovery – Riverdale, GA,
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Organized paperwork such as charts and reports for office and patient needs.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Maintained current and accurate medical records for over 20 or more patients.
Answered phone calls and messages for 2-physician at a mental health facility, scheduling appointments and handling patient inquiries.
Coordinated front office duties, including customer service, patient scheduling and billing.
Supported providers in outpatient medical office through coordinating all administrative operations.
Maintained current and accurate medical records for over 20 patients.
Mental Health Technician, 12/2018 to 09/2020 State Of Oklahoma – {"@Context":"Http://Schema.Org", "@Type":"Jobposting",
Attended therapeutic educational group meetings and supported patients with guidance from RN or mental health professional.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
Charted on each patient daily.
Treated clients and families with respect and dignity.
Resident Care Aide, 01/2007 to 11/2018 Common Spirit – Bel Air, KY,
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve in any area of my job.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
Kept close eye on behavior and emotional responses of clients, consulting with nurse to address concerns and protect each person from any harm.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to supervisor.
Helped clients manage money, pay bills and shop for groceries or personal items.
Administered medications to patients and remained vigilant for negative side effects.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Monitored and assisted residents through individual service plans.
Checked vital signs on a daily basis and contacted nurse regarding any patient health concerns or behavioral changes.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Scheduled and accompanied clients to medical appointments.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Ran errands for customers, including shopping, and picking up other necessities.
Remained alert to problems or health issues of clients and competently responded.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Education
High School Diploma: , Expected in 06/2001 Sussex Central High School - Georgetown, DE GPA:
: Nursing, Expected in Delaware Technical And Community College - Owens - Georgetown, DE GPA:
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