Discharge Planner Resume Example
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DISCHARGE PLANNER
Professional Summary
Capable worker who is adept at handling all medical administrative needs for busy healthcare practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills
Skills
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Work History
Discharge Planner, 09/2020 to Current
Camp Recovery – Riverdale , GA
Camp Recovery – Riverdale , GA
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Maintained current and accurate medical records for over 20 or more patients.
- Answered phone calls and messages for 2-physician at a mental health facility, scheduling appointments and handling patient inquiries.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Maintained current and accurate medical records for over 20 patients.
Mental Health Technician, 12/2018 to 09/2020
State Of Oklahoma – {"@Context":"Http://Schema.Org" , "@Type":"Jobposting"
State Of Oklahoma – {"@Context":"Http://Schema.Org" , "@Type":"Jobposting"
- Attended therapeutic educational group meetings and supported patients with guidance from RN or mental health professional.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
Resident Care Aide, 01/2007 to 11/2018
Common Spirit – Bel Air , KY
Common Spirit – Bel Air , KY
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve in any area of my job.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
- Kept close eye on behavior and emotional responses of clients, consulting with nurse to address concerns and protect each person from any harm.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to supervisor.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Administered medications to patients and remained vigilant for negative side effects.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored and assisted residents through individual service plans.
- Checked vital signs on a daily basis and contacted nurse regarding any patient health concerns or behavioral changes.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
- Scheduled and accompanied clients to medical appointments.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Ran errands for customers, including shopping, and picking up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Education
High School Diploma: 06/2001
Sussex Central High School - City, State
Sussex Central High School - City, State
NursingDelaware Technical And Community College - Owens - City, State
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Resume Overview
School Attended
- Sussex Central High School
- Delaware Technical And Community College - Owens
Job Titles Held:
- Discharge Planner
- Mental Health Technician
- Resident Care Aide
Degrees
- High School Diploma : 06/2001
Nursing
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