Aspiring to obtain a position as a call center representative in a dynamic environment, to handle calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and acquire knowledge about different services.
•Received the customers pleasantly, took their order, communicated orders to the kitchen staff, served orders, and prepared bill.
•Maintained cleanliness of work stations.
•Managed customer complaints and feedback for constant improvements.
•Selected to train 5 new crew members, functioned as ongoing Lead trainer and assured excellent customer service.
•Managing and operating retail and service activities afloat.
•Maintaining financial records and accounting systems.
•Maintaining inventory and procurement databases.
•Serving as cash collections agents.
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