I am consistently recognized for leadership and high service levels impacting project successes. I'm proficient at executing,day to day objectives with strong abilities to direct teams in a high volume setting. I also work in a timely and efficient manner to see tough jobs through to completion.
Fluent in Spanish/ Portuguese
Calm under pressure
Exceptional attention to detail
sociable/easy to talk to
Customer service focus
Strong written and verbal communication skills
DIRECTOR OF SOBER HOUSE, 05/2015
to 01/2017 NEW AWAKENING RECOVERY,INC – 23 GEORGE ST NEW BEDFORD MA
Created standard operating procedures.
Adjusted program mechanics to account for changing conditions.
Implemented strategies to increase program effectiveness.
Conceptualized future program components.
Executed contracts in timely and accurate manner.
Assessed current trends to assist with decision making.
Monitored employee work and developed improvement plans.
Determined customer needs and developed program initiatives according to preferences.
Oversaw daily office operations for staff of 6 employees.
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and office supply purchases.
Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
Managed business finances, including paying vendors and suppliers for products services rendered.
Identified investment opportunities, threats and challenges to accurately forecast the company budget.
MACHINE OPERATOR/LABORER , 04/2012
to 10/2014 P&S CONCRETE – 37 LADY'S SLIPPER LN. MASHPEE,
Applied asphalt on highways, private roadways, parking lots and driveways.
Maintained the truck access road and dumping pad area.
Recorded accurate daily vehicle mileage logs.
Maintained equipment in good working order by checking fluid levels and greasing and fueling machines.
Immediately communicated any equipment issues to the supervisor.
Paved roadways using roller equipment.
Created safe slopes and proper barricading during excavations.
Located utilities and other buried lines prior to digging.
to 02/2015 CREATIVE PANTING, INC – 147 SIXTEEN ST FALL RIVER MA
Painted surfaces using brushes, spray guns and paint rollers.
Applied putty, wood filler, spackling and caulks to prep uneven surfaces.
Mixed and matched paints according to customer specifications.
Applied primer, paints, varnishes and lacquers to walls and surfaces.
Polished painted surfaces with sandpaper, pumice, rouge, wax and other finishing materials.
Protected all surfaces with drop cloths prior to and during painting.
Applied exterior caulking to building joints and seams.
Performed flat glass repairs and minor structural repairs to concrete and wood decks, window trim, windows and door casings.
Minimized disruption of client space and thoroughly cleaned up after the completion of each job.
Taped around windows and fixtures prior to painting walls.
Painted indoor areas such as hallways, bathrooms and lobbies.
Cleaned and properly stored all paint equipment and supplies at the end of each work day.
Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags.