Hardworking with a multi employment skills bringing !3 plus years of experience meeting customer needs via personal/telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Offer demonstrated proficiency in insurance products, services and customer behaviors. Trained in reviewing documents, working with internal and external parties and resolving routine and challenging concerns with independent approach. Capable of identifying and resolving problems, promoting new offerings and outperforming sales goals. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate multiple IOS/POS systems. Effective at operating within company regulations and within department guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Well-qualified in both experience and training in order to be proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Main Sale Award
Quality Control/ Customer Count Award
Management Training Certificate
Management Training Certification
The Main Sale Award is an award for maintaining scheduled staff, quality assurance, retail quotas, and excellent customer service as a manager.
Quality Control and Customer Count Awards are for delivering quality hair care needs to all customers and maintaining growth of weekly customers.
Eagle Award is for maintaining an A average throughout my entire cosmetology education.
Management Training Certificate is for completion of all management duties, hiring, training, and learning all systems within company guidelines and regulations.
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