An experienced communications/sales professional with a background in finance and
operations. Self motivated, result oriented leader with proven success in personal and
group management, as well as negotiations and contractual comprehension. Innovative
problem solver with problem resolution abilities. Exceptional oral and written
communication skills. I'm looking for a company that will combine my interest in a
productive uplifting work environment while ensuring customer satisfaction is a top
priority. Interested in finding the right fit within the company and growing within.
Windows, MS Office, Power Point, Excel, Contact Management, Publisher, Sales Force, MLS,
Director of Sales and OperationsAug 2010 to Current Arizona Family Vacation Rentals － Phoenix, AZ
Responsible for obtaining new clients/owners through direct contact with the parent
company and strategic marketing.
Managed, performed, and trained staff on customer reservations and payment processing.
Arranged and managed all vendor relations including but not limited to house cleaning,
linen services, web hosting, and association relationships.
Successfully started the company from the ground floor with yearly increases of 200% to
300% growth, becoming the largest vacation rental management company in the City of
Coordinated and managed the maintenance and upkeep to ensure consistency and quality in
every home we manage.
Created standard operating procedures for all administrative and sales/marketing needs
within the company.
This provided consistency as well as accountability for employees and
Commercial Sales ManagerAug 2008 to Aug 2009 Companies － Dallas, TX
Commercial Sales Manager for an alternative bank financing product directed to small and
medium sized business looking to grow and improve profits.
Successfully closed over $1,000,000 in working capital for small and medium sized
1 Sales Manager.
Created new working relationships including door to door, phone, email, corporate contact
lead generation tactics.
Trained all representatives on our contact management system, Salesforce.com
Created and presented sales presentations both in person and online webinars throughout
the United States.
Hired and managed new team members to work directly under my supervision.
Real Estate AgentJan 2004 to Current Canam Realty Group － Glendale, AZ
Assisted home owners and investors with REO, foreclosed, and short sales properties.
Everything from bank negotiations, client understanding, and investment projections.
Developed long and short term production goals for successful lead generation as well as
Produced marketing strategies to attract clients while reducing overall budget expenses.
Successfully managed a client database of all leads and transactions throughout my
Currently sold over $20 million in real estate, representing buyers, sellers, and
Combined transactions have led to being in the top 10% of realtors throughout the state
Financial ManagerJan 2001 to Jan 2004 University of Phoenix Online － Phoenix, AZ
Successfully started a new financial division for a niche market of continuing teacher
education, growing over 1000% in the first year.
Managed an International Finance team of employees during the birth of University of
Phoenix's International division dealing with marketing, retention, and budgeting.
Developed a new and improved direct billing system for over 30 military bases operating
Worked with directors and division leaders as well as military management to
create the system.
Managed a group of 26 employees which included specific communication, computer, and
customer service skills.
Managed accounts with over 1500 students and over $10 million dollars in yearly revenue.
Selected to work with top executives to implement new and improved plans for retention
and reduction of total company debt.
Mentored new managers as they were hired into the management team.
Bachelor of Science, Business ManagementUniversity of Phoenix Online － Phoenix, AZ.Business Management
MBAUniversity of Phoenix Online － Phoenix, AZ.
Arizona School of Real Estate and BusinessSuccessfully Licensed.
Management Certificates from a number of weekend and all day seminars
Family, sports, & strength training
administrative, billing system, budgeting, budget, com, Contact Management, client, clients, customer service skills, database, email, Finance, financing, financial, marketing strategies, marketing, market, Excel, MS Office, Power Point, Publisher, Windows, negotiations, payment processing, presentations, quality, real estate, Sales, Sales Manager, seminars, strategic marketing, supervision, teacher, phone, vendor relations, web hosting
Family, sports, & strength training