Administered, directed and coordinated the activities related to the implementation of payer contracts. Corresponded with operations staff to ensure key client deliverables and revenue goals were met. Closely monitored competitor activity, contacts, legislative and regulatory initiatives and developed strategies to respond. Revised policies and procedures in accordance with changes in local, state and federal laws and regulations with respect to commercial payer contracts. Key acquisition team member, responsible for securing new contracts to ensure acquisition success. Policy Compliance Review Board team member, quarterly reviews and reporting to Senior Leadership to ensure contract compliance is upheld. Review all contracts to identify potential compliance issues and new background check requirements.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. Minimized staff turnover through appropriate selection, orientation, training, staff education and development. Organized and led weekly personnel meetings with 30 team members. Corresponded with operations staff to ensure key client deliverables and revenue goals were met. Revised policies and procedures in accordance with changes in local, state and federal laws and regulations. Reviewed and approved time cards for processing by payroll department.
Companies Worked For:
Job Titles Held: