Accomplished Director of Physician Practices who oversees departmental operations management of seven practices and reports all departmental activities to Executive Leadership. Directs business planning and participates in all strategic planning for advanced services. Evaluates and maintains standards of quality and Safety. Responsible for management of staff including recruiting, training and discipline. Ensures quality training of providers, staff and clinics to ensure safety. Develops, implements and oversees departmental budgets. Achieves departmental and organization goals while ensuring optimal patient care and satisfaction.
August 2013 - Recognized for outstanding service through the "Exceptional Performers" program. Values in Action Award.
August 2012 - Selected by Executive Leaders to participate in a series of 12 quarterly Leadership Development Seminars. The goal of the program is to accelerate the development skills among star leaders at Borgess.
June 2011 - Nominated by Vice President of Mission Integration, formerly Executive Director of Borgess Hospital Based Physician Services to Participate in Ascension Health's Accelerated Development Program. This was a one year program that included: Assessment and Coaching, Regional Meeting, Skills Development Curriculum, Mentoring, Local Learning Events and Group Discussions.
November 2008 -Recognized for outstanding service through the "Exceptional Performers" program. Star Performer Award.
Director of six newly acquired private practices in Battle Creek and one diagnostic clinic in Delton - 7 practices in total
Planned and spearheaded operational functions and set up of Borgess Medical Commons-Delton, a diagnostic and Specialty Clinic
Currently working with other leaders in the organization to plan and facilitate the opening of Battle Creek Health Park
Participate and Serve on many committees and subcommittees throughout Borgess
Director of two inpatient practices and one ambulatory practice
Successfully reorganized the provider work schedule
Inspired providers and staff with engagement for Gallup
Consistently increased patient satisfaction scores
Achieved 2011 Financial Viability and Growth Initiative
Established the Borgess Discharge Clinic
Implemented Geographical Rounding and Clinical Multidisciplinary rounding
Mentored for Practice Administration for 16 months
Regular Job Duties during this time included
Temporary Assignment through Borgess Staffing Solutions
Handled Daily Business Operations of two Multi-Housing Development Construction companies
Minor in Anthropology with focus on Cultural Studies
Member of Epsilon Phi Chapter of Alpha Phi Sigma - National Criminal Justice Honors Society
Coursework in Computer and Business
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