Experienced Operations Director, proficient in streamlining exceptional team supervision, project coordination and analytical problem-solving skills. Optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Successfully oversee budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Director, Operations Excellence at The Joint Commission, Black Belt, The Joint Commission & Center for Transforming Healthcare at The Joint Commission, Field Director, Surveyor Management and Development at The Joint Commission, Associate Director, Office of Quality Monitoring at The Joint Commission, Associate Director, Standards Interpretation Group – Nurse Surveyor at The Joint Commission, and Director of Quality and Risk Management at Kindred Hospital Chicago
Registered Nurse State of Illinois # 041276758
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