Ohio State University Medical CenterColumbus, OHDirector of Operations08/2002 to Current
Operations - Directs, leads and oversees the overall administrative and operational functions of seven service units; streamlines processes for optimal operational efficiencies; ensures compliance to policies and procedures; responsible for assessing and securing departmental space including maximum utilization and acquisitions, renovations and relocations, environmental health and safety issues, security, etc.
Strategic Planning - Works with leadership and in conjunction with other members of the Department to facilitate, execute, adjust and implement operational short and long range plans to enhance goals and execution of key initiatives including such areas as information technology, business planning and operational efficiency.
Finance - Directs preparation, submission, monitoring and cost containment of grants and contracts in excess of $4.4 million and revenue accounts of $2.4 million.
Directs budget planning, cost analysis and forecasting.
Human Resources - Oversees personnel management of all staff (55+) which includes workforce forecasting, planning, staff recruitment, coaching and talent retention, position grading and compensation equity, development and enforcement of employee policies and procedures, performance evaluations, mentorship, problem-solving and conflict resolution.
Other Responsibilities - Works closely with colleagues and departments on joint program planning, organization, coordination and execution, and collaborative projects.
Represents division in a wide variety of groups both internal and external to the institution participating in meetings, serving on committees and/or task forces, etc.
Skills - Successful track record of leadership, management, client relations, and consensus building.
Collaborates and develops effective partnerships across multiple departments and institutions.
Strong and effective communicator and listener.
Accountable for decisions and services provided within the organization.
The Ohio State UniversityColumbus, OHFiscal Analyst01/2001 to 08/2002
Evaluated, developed, monitored and made continuous efficiency improvements to business processes and policies and procedures for effective operations.
Documented, analyzed and redesigned workflows, process improvements and system processes to streamline and improve operational efficiencies.
Developed accountability time management measurement tools.
Responsible for the management and analysis of divisional income and expenditures.
Coordinated and maintained division policies and procedures to ensure adherence, improvement in work processes and internal controls.
Established and maintained effective working relationships with multiple departments including financial services, human resources, procurement, and facilities management.
The Ohio State UniversityColumbus, OHBusiness Manager02/2000 to 01/2001
Managed business operations including finance, human resources and procurement.
Developed and prepared financial reports.
Responsible for financial monitoring, forecasting of general, development, endowment and federal/state/local grants cumulatively exceeding $6 million annually.
JOHNSON Page 2 Human resource management of seven administrative staff.
Effective in workforce forecasting, planning, staff recruiting, hiring, training, coaching, talent retention, performance evaluations and improvement plans, motivating, mentoring, problem-solving and conflict resolution.
Developed and implemented workflow/process improvement initiatives.
Successfully reversed poor department compliance to university policies and procedures.
University of MarylandBaltimore, MDBusiness Manager IV11/1995 to 04/1998
Managed business operations for the international health unit pre and post-award grants and contracts office.
Successfully developed, administered, and monitored international research grants in excess of $5 million (NIH).
Planned, organized and coordinated daily business operations.
Supervised, motivated and trained administrative staff to exceed researcher expectations.
Projected all expense categories and reconciled to campus financial reports and payroll systems.
Successfully developed internal policies and procedures and interpreted federal and state agency guidelines.
Developed, administered and monitored complex budgets ensuring compliance with departmental, university and sponsor policies and regulations.
Prepared financial and progress reports.
Rice UniversityHouston, TXAssistant to the04/1992 to 04/1995
Research, Information Systems & Graduate Studies Managed the daily operations of the Vice President's Office including general administration, operating budgets, grants/contracts and personnel management.
Responsible for pre and post-award grant and contract administration totaling $4 million (NIH, NSF, NLM, and Keck Foundation).
Successfully planned and projected payroll transactions ensuring FTE and appropriate compensation.
Involved with space management, renovations and negotiating building leases.
Developed internal policies and procedures to ensure compliance with university guidelines.
Baylor College of MedicineHouston, TXSenior Administrative Associate08/1986 to 04/1992
Managed administrative office including the day-to-day operations, reporting and human resources.
Assisted with department operating budgets.
Coordinated business operations to optimized efficiencies.
Managed pre and post-award grant administration.
Instructor of courses in grants management.
Developed and implemented departmental policies and procedures.
B.S:Business Administration and MarketingIndiana University School of Business Indiana State University School of BusinessBusiness Administration and Marketing
Department of Epidemiology & Preventive Medicine
acquisitions, administrative, streamline, agency, budget planning, budgets, business operations, business planning, business processes, coaching, conflict resolution, contract administration, contracts, cost analysis, client relations, equity, facilities management, Finance, financial, forecasting, grants, hiring, Human resource, Human Resources, Information Systems, information technology, Instructor, leadership, meetings, mentoring, Office, Works, NSF, negotiating, communicator, payroll, personnel management, policies, problem-solving, process improvement, processes, procurement, program planning, progress, recruiting, recruitment, reporting, Research, researcher, safety, Strategic Planning, time management, workflow
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Companies Worked For:
Ohio State University Medical Center
The Ohio State University
University of Maryland
Baylor College of Medicine
Department of Epidemiology & Preventive Medicine
Indiana University School of Business Indiana State University School of Business
Job Titles Held:
Director of Operations
Business Manager IV
Assistant to the
Senior Administrative Associate
B.S : Business Administration and Marketing
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