Successful track record of leading teams for several high profile restaurant companies . Extensive experience and success in restaurant turnarounds, market turnarounds and people development. Skilled at optimizing profitability and driving sales while running a consistently clean and safe environment. Extensive corporate office and franchise experience.
While with American Hospitality we increased sales 6% for 4 consecutive years
Director of Operations of the Year for Applebee's
Number one scorecard metrics for 3 consecutive years
Lowest management turnover in company- <20% every="">20%>
Number one in speed of food every year
Increased profitability every year between 5-15%
Directed 39 restaurants with sales volumes up to $4 million. Lead 6 Area Directors and 140 managers. Responsible for $100 million in sales. Led the company in sales and profit growth for these years. lowest turnover in the company.
Oversaw 300+ restaurants, in partnership with 6 franchise area directors throughout the central United States. Responsible for enforcing company standards, business planning and liaison to the franchise community.
Responsible for 34 restaurants in western Michigan. Led team of 5 area directors, training manager and HR manager to drive sales and profit. Recognized as highest performing Director of Operations for 3 consecutive years. Established lowest turnover in the company; achieved the best scorecard in company for 2 years; dramatically increased sales and profit while improving restaurant operations.
Led 7 restaurants to achieve sales and profit goals in Boston market
leader in staffing, recruiting and retention
Positive sales and profit in a turnaround situation
Oversaw multi concept brands in Midwest and east coast. Increased sales 6%+ for 3 consecutive years. Executed low turnover and increasing profit $1+ million per year. Developed marketing, menus, and re-branding strategies. Developed and implemented new restaurant concepts (Tin Alley Grill and Berkshire Grill).
Increased sales from negative 5% to positive 15%
Led a 9 restaurant area in Long Island and Westchester county
Grew profitability 1 million dollars each year
Consult with 30-40 Franchise restaurants on sales building, marketing and operations from North Dakota to Boston.
Operated Greenbrook NJ restaurant Increased sales 25% within 1 year
Operated Hackensack NJ restaurant and increased profitability $500,000 dollars.
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