Proactive Director of Operations produces high-quality Technology work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Ready to offer exceptional leadership and planning abilities to take on new role. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in IT/Telecom and Business standards and market trends. Efficiently supervises and enhances work of field teams performing many latitudes of work. Dedicated to boosting work quality while maintaining compliance and meeting budget demands. Skilled team leader with proven knowledge and expertise. Focused Director of Operations with 5 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
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