I am a result oriented service driven executive professional. I have extensive expertise in organizing complete ground up company structure and systems to produce top line sales and bottom line profits in multiple restaurant concepts.
I build and retain high performance teams by hiring, developing and motivating skilled professionals at all levels. I have a clear understanding, that in our business of service our people are what make a great company.
Organized eight different QSR'S/vending and full service restaurants with a ground up built company.
Hired a controller and accounting team to oversee daily, weekly, and monthly reporting from all concepts.
Standardized forms for all administrative reporting from the store level to accounting.
Created annual budgets for each concept.
Implemented standards and systems in place to management teams specific to each operation.
Staffed restaurants properly to meet and exceed guest service and expectations.
Implemented throughput and execution standards system wide.
Increased company wide sales by 21%
Overall responsible for the operations of the entire food group with sales exceeding 11 million dollars; hiring and staffing managers, development of strategic planning to control expenses; communicated daily to all teams their needs to operate according to plan.
Set up new accounts and cost saving programs to reduce our controllable expenses.
Monitored results by implementing weekly manager conference calls reporting on their budget versus expenses.
Strong understanding of market conditions affecting our traffic and sales. Planning well in advance to meet business challenges in seasonality and changing sales volumes in multiple regions/states.
Owner/Operator of two Fresca's Mexican Grill restaurants and
Pig-n-whistle BBQ located in Anthem, Arizona and Woodburn, Oregon.
Built from ground up these concepts in emerging outlet centers, hands on with daily operations. Ordering, receiving, staffing, menu selection and marketing all were done by myself. Coached and developed a staff to assist in daily operations. Customer Service was our ultimate goal to gain loyalty in a competitive mall environment.
Overall responsible for entire operations. Hire, coach and develop all managers. Oversaw a management team that consisted of two front of house managers and kitchen manager. Oversaw all employee schedules. Budget and control expenses according to plan. Manage all systems in place. Oversaw all orders and receivables. Create marketing plans to promote sales according to projected targets. Maintain a clean and fun environment for our guests.
Overall responsible for entire operations. Oversaw a management team that consisted of two front of house managers and kitchen manager. Responsibilities included; hiring and orientation of all staff, training and scheduling of staff, meeting or exceeding all weekly budgets, 100% table visits to all of our guest's, utilized weekly inventory systems. Report financial numbers weekly to the corporate office. Review all financial reports at weekly manager meetings.
Companies Worked For:
Job Titles Held:
© 2019, Bold Limited. All rights reserved.