18+ years of Infrastructure design, build , operations , management software solutions , DB , BI and for the past 5 years as the EHDF "E HOSTING DATA FORT" Data Centre Director of Operations and Technical Sales Manager for third Party Hosting services .
The technical aspect of my experience is coupled equally with Business Analytics that I use to make the best choice and decision to align the business an IT. In my current role I am also responsible for the technical consultancy and sales for third party clients who desire to acquire cloud services for their operations.
I am focused, savvy, tenacious, result oriented and most important peoples' manager with a strong belief that employees are the biggest and most important asset an org. could have. Their performance and attitude can result in the success or failure of the business. and therefor I am a leader, motivator, trainer and inspirer.
Responsible for the private and public hosting services, Identity Management, Content Management, Enterprise Architecture, New Product/Technology Introduction and Enterprise Engineering efforts within EHDF.
Paved the path to adoption for Content Management, Portals, Collaboration, Mobile and other platforms using leading open source products
Disaster Recovery, Resiliency Planning and highly available solutions.
managing third party data center infrastructure, processes and support to enable reliable and highly available services.
building, deploying and managing network and application monitoring solutions that provide clear visibility into network traffic and performance.
enterprise-level IT operations and support.
managing complex Cisco data networks and core IT infrastructure in a highly available.
environment.Consulting and development partner for several start-ups in the SaaS, IAAS, PaaS Cloud Computing, Web 2.0 and SOA space.
Unix, MS .Oracle , Informix and DB2 extensive experience.
IT and Infrastructure Management.People Manager and team advocate and motivator.
Reduced Cost by 40 %- 48 % for 3 years straight.
Reduced CAPX by 38% introducing multivendor policies and enhance the ROI processes across all data centres operated by EHDF.
Increased client services revenue by a wapping 35% in 2013, 2014 and 2015 by enhancing the experience and leading the pre-sales technical team.
Scrapped and dismantled all the legacy systems to increase the green foot area and reduce cost of operations.
Re structured the entire staff reporting and responsibilities matrix to achieve higher rate productivity .
Created the fastest way ever to translate org strategy to IT and data centre staff creating early adoption of vision and strategy for better results.
Created "SID" a program that fortify security and IDM across the board for all Data centre clients
January 2007 to November 2010
EHDFDubai, DubaiDirector of Infrastructure and IT operations
21+ million dollar budgetary responsibility last 5 years consecutively.
Lead the definition of an outsourcing and centralizations strategy for Application Development and Maintenance; demonstrating how the company could save 35+ million over 5 years.
A combination of my plan and a plan from TCS has been implemented at EHDF.
Headed the Identity Management (IDM) and Security program.
Responsible for the implementation of a robust and global IDM strategy and compliance with Du Security Policy.
Heads the Enterprise Content Management (ECM) group.
Responsible for the technology strategy, budget, architecture, implementation and support of all content management, collaboration and portal platforms.
These include responsibility for the Regional Content Management platform and SharePoint 2013.
Involved in strategy, planning and architecture for this program.
Lead the Enterprise Architecture and Engineering group that is focused on best practices, reusable architectures and the definition and adoption of Open Source platforms, and running the engineering for Portals, SOA, Web 2.0, Collaboration, Content Management and Mobile strategies.
These include the migration from WebLogic to JBoss and Stellent to IBM N-B-A.
Experience integrating User Identity between traditional on-premise applications/directories and several different SaaS applications such as Workday, Concur, Service-Now and others.
Responsible for a program called Platform Evergreening to keep all technology stacks as current as feasible Defining metrics and processes to effectively measure the quality of work done by centralized IT groups; including the definition of a Sig Sigma, New Product Introduction (NPI) process.
November 2003 to November 2010
Dubai Internet CityDubai, DubaiDirector of IT Infrastructure
Lead the team that planned and implemented the entire infrastructure for the Dubai internet city and Media city Report directly to the CEO and work closely on the budgeting and planning process.
Responsible for the overall IT budget for DIC and DMC Budgetary, management and technical responsibilities for a 36 million dollar Sales and Availability system, involving several different departments, a large data mart development and a complete front-end reporting and deal data entry and tracking application.
Developed technology strategies and led implementation efforts to create a more effective Sales Tracking application with on demand capabilities to access complex data such as availability information, ratings information and other data critical to be able to sell services and geo locations.
Responsible for the technology due diligence activities for several acquisitions around mobile vendors, Served as the PM and Architect for a project to replace the Domestic ISP Architecting a solution to integrate 2 major service providers with the second incumbent operator DU.
Architecting the re-design of the sales, financial and distribution mainframe system to enable the support for new sales models, real-time availability calculations using a data warehouse, and an integrated workflow/tracking system.
Architected and led the efforts to build a Contract Management Process and system for the Creative and Business Affairs teams to manage the lifecycle of new cloud services from concept to pilot to development.
Working directly with the CIO of local government offices to build cloud support team in DUBAI using leading vendors.
Technical advisor for an enterprise SOA initiative - from requirements, use cases to implementation and adoption.
Participated in an initiative to transform the DATA CENTER d into a Services based model, using ITIL principles.
Part of a core team to implement the Incident Management, Change Management and Problem Management processes.
Member of an enterprise Architecture Council.
Member of the IT Leadership group, a group of IT leaders at DIC.
Member of the Team Innovation Leadership group, that serves as a catalyst for business-it alignment efforts.
Architected solutions to expose existing business applications on mobile devices such as the Blackberry.
Implemented several projects for DU using WebLogic.
May 1999 to November 2003
EMAAR InternationalDubai, Dubai Infrastructure Operations Director
Managed a team of 20 engineers with different disciplines ranging from Network engineers to SW developers and support engineers.
Served as the director for IT and infrastructure for the Org.
Served as a consulting manager of a startup sister company in the Spend Management space that provides a solution for Enterprises to manage and optimize the money spent on employee cell phone reimbursements.
Working as a SaaS and Cloud Computing Advisor to a startup called Analytix On Demand that provides BI solutions in the cloud (as SaaS) for different verticals with an initial focus on Healthcare and Sales Force.
Working with Bodhtree Consulting, an offshore development company to form a Center of Excellence.
Served as the Advisor to a company that is launching a new product in the storage and archival space.
This product will solve traditional problems with tape backups using 3 tiered storage architecture of Flash memory, solid state hard disks and large storage solutions i.e EMC, Hitachi.
Focused on the definition of the product requirements for the Digital Media space.
Managed the entire fork lift upgrade/ change from SUN microsystems platform to HP , an 18 months project.
Implemented a BEA WebLogic Portal and BEA WebLogic Integration project for EMAAR.
Was responsible for overall architecture of a BEA deployment, using Portal, Integration and WebLogic Server.
Managed teams for the consulting firm and EMAAR developers on this project.
February 1993 to May 1999
Omnix International IncDubai, AESolutions Manager
Involved in preparing demos and technical sales material and sales tools such as ROI, and Architecture Maturity.
Worked on proof of concepts on using the DEC Alpha Architecture.
Developed competitive differentiation matrices and consulted on refining the value proposition.
Helped define requirements for next version of product based on customer feedback and competitive analysis.
Responsible for large accounts such as HSBC, Etisalat, AFG, DoE, AT&T, APL etc.
May 1991 to February 1993
DigitalDubai, AEConsultant / Technical Architect
Internal Applications for Digital- Architected various internal applications such as a recruiting application, time and expense application and an ERP application to manage consulting projects and consultants.
Developed the technical architecture, and led the development team.
Created remote interfaces to the application, and entry Services wrappers using Kayak Workshop and Apache AXIS.
Supply Chain integration / Logistics - Helped a startup architect a supply chain platform using the DB2 architecture with best-practice design patterns, optimized EJB usage, for deployment on AIX.
Troy University Sharjah, UAESoftware Engineering Software Engineering
Pune University Banglore, Hyderabad, IndiaComputer ScienceComputer Science
ITIL Foundation v4 Certified (95%), v3 Certified
*Certificate in a Practical Guide to Implementing Enterprise Architecture ,; 96 percentile.
Ghurair Institute of Technology Ltd Dubai, AESoftware Technology and Systems Management High School DiplomaSoftware Technology and Systems Management
Software Engineering Computer Science ITIL Foundation v4 Certified (95%), v3 Certified
*Certificate in a Practical Guide to Implementing Enterprise Architecture ,; 96 percentile. Software Technology and Systems Management High School Diploma
Create a job alert for [job role title] at [location].