director of financial aid resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Compassionate Financial Aid Officer with 18 years of helping students reach full potential through education. Eager to connect prospective applicants with underutilized governmental and private aid programs. Dedicated to enhancing institutions' incoming student body diversity by maximizing financial contributions for deserving students.

  • Work-Study
  • Court Documents
  • Financial Aid Programs
  • Processing Payment
  • Loan And Grant Knowledge
  • Default Management
  • Reconciling Accounts
  • Determining Eligibility
Work History
Director of Financial Aid, 11/2016 to Current
Louisiana Tech UniversityRuston, LA,

· Supervise personnel in accordance with college policies and applicable laws. Responsibilities include interview, hire, and train employees, plan, assign and direct work.

· Provide leadership for an effective financial aid program to include developing policies and procedures, interpreting federal and state regulations and criteria, supervising the processing cycle.

· Coordinate and manage all financial aid programs, ensuring compliance with all federal, state, and institutional financial aid regulations, policies, and procedures.

· Monitor and approve, and/or revise all financial aid packaging for all qualified applicants in accordance with federal, state, institutional, and other policies, and procedures.

· Oversee the Satisfactory Academic Progress (SAP) and Return to Title IV Funds processes. Oversee coordination of student loan processing between students, federal government, and the institution.

· Completes yearly FISAP. Ensure all processes are completed and that accurate information is being reported.

· Develop, modify, implement and maintain the application intake and tracking process for proper documentation of all awards for audit trail.

· Maintain fund control records in accordance with funding level limitations.

· Complete federal, state, and institutional reports including applications for federal funding and reports the expenditures of funds allocated, such as the FISAP.

· Coordinate internal reconciliation efforts and report to reviewing entities, such as auditors, program reviewers, and accreditation teams.

· Develop and conduct financial aid presentations and participate in outreach activities, such as New Student Orientation, college monthly admissions information sessions, group advising, etc.

· Primary VA Certifying Official. Responsible for all VA Once reporting and tracking process for proper documentation of all awards for audit trail.

· Develop, design, revise, and update all publications (website, college catalog) relating to financial aid, such as financial aid applications, forms used for tracking applications, correspondence forms. Provide training to College staff regarding financial aid processes.

· Oversee Federal Work Study program including but not limited to applications, hiring, tracking funding allocations, payroll. Coordinate community service and America reads programs.

· Manages, monitors and aids in the disbursement and reconciliation of funding availability for federal, state, and institutional financial aid funds.

· Develops and implements reconciliation procedures for the Financial Aid Office.

Director of Financial Aid, 08/2012 to 09/2016
Louisiana Tech UniversityBaton Rouge, LA,
  • Provided financial aid counseling to enrolled and prospective students.
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
  • Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
  • Represented financial aid office at group meetings with high school students and parents.
  • Collaborated with admissions department to facilitate application verification and completion.
  • Presented financial aid workshops to help groups of students and parents navigate process.
  • Processed federal financial aid verifications per Department of Education guidelines.
Federal Student Aid Reporting Analyst, 08/2003 to 06/2008
Kaplan Higher Education CorporationCity, STATE,

Ran weekly reports through CampusVue to determine any student that had any ineligible Title IV Aid

Reviewed students’ ledger card through CampusVue to determine the best way to help the student from accumulating a negative balance with the school while following Federal regulations and KHEC Policy.

Conducted weekly reports for over seventy schools to notify them they have students whose account needed to be adjusted per Federal regulations and KHEC policy.

Maintained a weekly audit that provided schools with every student that had ineligible funds, overpayments of federal funds and credit balances.

Determined eligibility and tracked the Federal Work-Study awards. Served as the Federal Pell Grant Processor.

Determined eligibility and verification of student aid report according to their assessment needs.

MBA: Accounting, Expected in 06/2013
Strayer University - Marietta, GA,
Bachelor of Science: Computer Information Systems, Expected in 12/2001
North Carolina Wesleyan College - Rocky Mount, NC
Bachelor of Science: Business Administration, Expected in 12/2001
North Carolina Wesleyan College - Rocky Mount, NC
Associate of Science: Computer Programming, Expected in 03/1997
Lenoir Community College - Kinston, NC
  • Member of North Carolina Association of Student Aid Administrators (NCASFAA)
  • Veterans Administration Certifying Official

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Strayer University
  • North Carolina Wesleyan College
  • North Carolina Wesleyan College
  • Lenoir Community College

Job Titles Held:

  • Director of Financial Aid
  • Director of Financial Aid
  • Federal Student Aid Reporting Analyst


  • MBA
  • Bachelor of Science
  • Bachelor of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: