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director of financial aid resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced Director Of Financial Aid with a demonstrated history of working in the higher education industry. Member of Student Affairs Leadership Team, Student Diversity, Equity and Inclusion Team, and support enrollment management, student recruiting, and student advising. Proven successful audit experience. Grant writing and project investigator experience and granted a Health Resource and Service Administration (HRSA) award of $4 million for Scholarship for Disadvantaged Students (SDS). Created a proud and dedicated Financial Aid Team. Maintained greater than 95% student satisfaction since 2012. Have advance knowledge of Microsoft Work, Planner, PowerPoint, Axiom, Cognos, PeopleSoft, and Datatel Colleague.

Skills
  • Leadership

  • Team building

  • Assessing risks

  • Data management

  • Flexible

  • Planning and coordination

  • Compassion

  • Empathy

  • Critical thinking
  • Emotional intelligence

Skills

Leadership

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Team building

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Assessing risks

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Data management

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Flexible

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Planning and coordination

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Compassion

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Empathy

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  • Critical thinking
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    Emotional intelligence

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    Work History
    Director of Financial Aid, 09/2009 - Current
    Indiana Wesleyan University Marion, IN,
    • Member of leadership team within Student Affairs.
    • Supervision of financial aid personnel and department, to assure all federal, state, and institutional policies are properly regulated.
    • Chair of UNTHSC's Scholarships, Loans & Awards Committee.
    • Completion of federal, state, and institutional reports within required timeframes.
    • Present and assist with each programmatic accreditation and UNTHSC's institutional accreditation.
    • Effectively establish and maintain collaborative relationships with faculty members, administration, academic departments, and other campus partners.
    • Promote diversity by participating on the Student Diversity, Equity and Inclusion Team.
    • Provide leadership/coaching to Student Affairs' staff to reach institutional and individual goals.
    • Collaborate with each Admissions office to meet recruitment and retention goals.
    • Assist with Student Performance Committees to evaluate student's academic standing.
    • Lead for financial aid student academic progress reviews.
    • Reconcile all financial aid and departmental operating budgets.
    • Create and update policies and procedures for both current and new staff.
    • Interview, train, and coach financial aid department personnel.
    • Represent Student Affairs at functions and activities on campus including student orientation and Preview Day.
    • Conduct and attend workshops for local schools and community groups to educate in financial aid, financial literacy, and higher education.
    Director of Financial Aid and Veterans, 05/2006 - 09/2009
    Dallas College/Mountain View City, STATE,
    • Provided Leadership to financial aid staff to achieve departmental goal sand institutional objects.
    • Prepared annual operating budgets and year-end forecasts.
    • Administered federal, state and institutional programs.
    • Lead for financial aid student academic progress reviews.
    • Completion of federal, state, and institutional reports within required timeframes.
    • Developed and generated financial documents/reports required for audits.
    • Created and updated policies and procedures for both current and new staff.
    • Created and conducted presentations and workshops to faculty, staff, and student body.
    Associate Director of Financial Aid/Veterans Affairs, 05/2005 - 05/2006
    Dallas College/Mountain View City, STATE,
    • Assisted with leadership of financial aid staff.
    • Supervised the Federal and State College Work Study Programs and budgets.
    • Collaborated with deans, directors, supervisors, and other personnel within Dallas County Community College District to achieve goals and objects.
    • Presented outreach presentations to high schools, colleges, and universities to increase financial awareness with higher education.
    Account Information Specialist, 06/1997 - 05/2005
    Texas Guaranteed Student Loan Corporation City, STATE,
    • Researched, resolved, and developed inquires for the U.S. Department of Education, universities, and stake holders.
    • Implemented processes to ensure timely delivery of financial reports.
    • Coordinated with supervisors of various departments to achieve interdepartmental goals.
    • Reconciled student loan account balances.
    • Cross trained with Human Resources, Customer Assistance, Accounting, Bankruptcy, and Adjustment Portfolio.
    Education
    Master of Arts: Organizational Management, Expected in 09/2004
    -
    University Of Phoenix - Phoenix, AZ,
    GPA:
    Status -
    Bachelor of Arts: History, Expected in 12/2000
    -
    Texas State University - San Marcos, TX
    GPA:
    Status -
    Accomplishments

    Division of Student Affairs' Employee of the Month recipient. University of North Texas Health Science Center's “Valubility” of the Month recipient. Grant writing and project investigator (Awarded $4 Million grant for Scholarships for Disadvantaged Students). Audit experience (Successful Audit Track). Volunteered and assisted with creation of the 1st National Association of Student Financial Aid Administrators (NASFAA) Graduate/Professional Caucus. Completed UNTHSC's Fellows Leadership Program. Volunteered on Texas Higher Education Coordinating Board's Texas Application for Financial Aid (TASFA) committee. Executive Leadership team and Budget Development team.

    Affiliations
    • National Association of Student Financial Aid Administrators (NASFAA)
    • American Association of Collegiate Registrar and Admissions Officers (AACRAO)
    • Texas Association of Student Financial Aid Administrators (TASFAA)
    • Texas Association of Collegiate and University Student Personnel Administrators (TACUSPA)
    • Southwest Association of Student Financial Aid Administrators (SWASFAA)
    • American Association of College of Osteopathic Medicine (AACOM)
    • Association of American Medical Colleges (AAMC)
    • North Texas Council of College and University Registrars and Admissions Officers (NTCCURAO)

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    Resume Overview

    School Attended

    • University Of Phoenix
    • Texas State University

    Job Titles Held:

    • Director of Financial Aid
    • Director of Financial Aid and Veterans
    • Associate Director of Financial Aid/Veterans Affairs
    • Account Information Specialist

    Degrees

    • Master of Arts
    • Bachelor of Arts

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