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director of cloud platforms resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
  • An accomplished solutions-driven IT executive and technology leader with experience in delivering excellence in the design, implementation and management of advanced technology solutions that drive financial results and competitive advantages. Ability to conceptualize and guide the architectural design, engineering, and deployment of large multi-platform infrastructure environments in conjunction with strategic development, technological advancement, and process redesign to empower organizations to meet evolving IT needs. A natural leader whose drive, problem solving, and communication skills combined with an entrepreneurial spirit enable the collaboration of highly motivated and dedicated teams.
  • Led the design and implementation of a charge back model for cloud consumption costs resulting in a $5M Enterprise IT cost savings and the development of new accounting business processes with the collaboration of the business executives, Finance department and the CFO.
  • Led the design and engineering of AWS cloud implementations of Global ERP solutions whichresultedinthestabilizationoftheplatformswhilereducingoperational support costs by over 20%.
  • Enabled business partners to transform their business strategies to deliver initiatives 50% - 60% faster to market and advancing of the IS landscape by implementing innovative technologies for the business. The solutions included Docker containerization and Hadoop data lake for Clinical business, OpenShift hybrid cloud containerization for Sales and Clinical, Fargate/ECS kubernetes for Sales and Media, virtual desktop solutions from AWS and Microsoft and a self-service operational web portal for business applications.
  • Delivered operational savings of $2.2M and a 2 year forecast adjustment of ~60%, surpassing the overall IT budget cut projections 50%, by leading the transformation of the Enterprise Cloud Platform team from a traditional enterprise solution model to an agile DevSecOps model which enabled rapid and more efficient integration of cloud services with the different business.
  • Extensive experience with FDA (CFR 21), Hippa, GxP, SOX, FCC, SEC and DoD regulations Highlighted Technical Skills
  • Containerization and Management – Docker, Kubernetes, Fargate, Elastic Container Service, Redhat OpenShift
  • AWS Lamdba, WorkSpaces, Azure – VM, Functions, Blueprints, Virtual Desktop
  • VMware and Hyper-V virtualization, Microsoft and Symantec Clustering, Nutanix Hyper- converged technology, NetApp virtual storage, Linux/Unix, Windows, Oracle, SQL Server
  • Technical and process expertise in the areas of delivering Cloud Solutions, Automation & Self Provisioning, Global Data Center Operations, Network, DR/BCP, Server, Storage, Change Management, compliance and international data laws for audit purposes.
  • 10+ years of managing outsourced resources with vendors such as IBM, HP, CTS, EMC, NetApp, Agile360, Accenture, Capgemini and TCS, including services exclusively off- shore.
Skills
  • Accounting
  • Architect
  • Budgets
  • Business processes
  • Business
  • Processes
  • Client
  • Database
  • Delivery
  • Designing
  • Desktops
  • Disaster Recovery
  • Finance
  • Functional
  • Government
  • Information Systems
  • Innovation
  • Windows
  • Middleware
  • Naval
  • Navy
  • Enterprise
  • Network support
  • Program
  • Management
  • Research
  • SAN
  • Service level
  • Agreements
  • Software development
  • Staff Development
  • Strategy
  • Strategic
  • Sun
  • Unix
Work History
01/2018 to 01/2019
Director of Cloud Platforms Thermo Fisher Scientific Inc. Milford, MA,
  • Responsible for setting cloud technology strategy and providing design, engineering and implementation guidance to the breadth of NBC Universal businesses and Enterprise functions.
  • Led the design and implementation of a charge back model for cloud consumption costs resulting in a $5M Enterprise IT cost savings and the development of new accounting business processes with the collaboration of the business executives, Finance department and the CFO.
  • Developed strategic initiatives with business leaders to transform existing business processes to cloud solutions and led the architecture, engineering and implementation of the solutions which modernized many of the company’s IT business processes.
  • Progressed the executive directive for the adoption of a global BYOD solution by providing executive guidance for architecture, business processes modifications and implementation of a global desktop virtualization solution using AWS Workspace.
  • The resulting solution delivered rapid deployment and management of secure desktops.
01/2004 to 01/2018
Head of Global Cloud Services Levi Strauss & Co. Charlotte, NC,
  • Held positions of increasing responsibility during the integration and transformation of the global enterprise.
  • Played an integral role in the evolution of IT infrastructure as the department expanded beyond regional desktop, server, and network support to encompass global Program Management, Innovation, Service Management, and Global Staff Development for implementation of new technology, cost savings, evolving service levels and top team performance.
  • Enabled annual operational cost savings of $7M and an additional cost avoidance of $28-32M to existing data center facilities as executive technical adviser and leading the delivery of a global IT Geo-Footprint strategy.
  • The program delivered modernization of 65% of the Enterprise applications while improving the stability, scalability, security and data integrity of infrastructure in on-premise data centers and increasing their viability for a faster cloud adoption.
  • Reduced annual operational costs by $5M+ and improved business applications risk profile 50%+ by delivering large scale strategic initiatives such as enterprise virtualization solutions, enterprise-wide disaster recovery and client self-service infrastructure.
01/2003 to 01/2004
Global Systems Infrastructure Lead Washington Mutual City, STATE,
  • Led a team responsible for the evolution of IT infrastructure insupportofGlobal Operations which integrated architectural standards and expanded on new technology changes and capabilities to guarantee service levels in support of the business.
01/2000 to 01/2002
Sr. Manager Alcatel City, STATE,
  • Storage, Compute, Virtualization, Architecture Significantly reduced outage duration and 85% reduction in application operational support tickets by transforming the on-premise IT services to provide a cohesive private cloud support for end-state compute workloads and the creation of client self-service automated delivery of enterprise Information Systems and applications, including the operational procedures and controls.
  • Delivered a 50% – 75% reduction in outage times by establishing cross functional end- state support teams for “follow the sun” operational support model.
  • This initiative significantly reduced the engagement time of operational support resources and improved “steady-state” functionality by requiring the timely delivery of a “root cause analysis” (RCAs) and the remediation plan before service ticket closure.
  • Enabled reduction of operational resource overhead 60% by stabilizing the enterprise Infrastructure systems and improved operational support, regulatory compliance and leading the adoption of global standards on technology including service level agreements, end-state support, and client self-service., Unix, Middleware, Architecture Improved the protection of critical data by 80% by leading the development and implementation of the first strategic Disaster Recovery service, including creating end- State support, for the multi-billion dollar key business services.
  • Improved computational research throughput 920% by designing and delivering a High- Performance Compute solution for a strategic part of the Research and Development business., Led the globalization and standardization of process and procedures for Windows, Unix, SAN, and database platforms to provide more effective delivery of IT services to Finance and Businesses services.
01/1998 to 01/2000
IT Systems Lead SUNAMERICA City, STATE,
  • Engaged with the CIOs, CTOs, and functional IT heads to prepare budgets, provide technical road maps, develop infrastructure standards/governance and plan architectural strategies aligned with global and regional business requirements.
  • IT Lead for data center consolidation program.
01/1986 to 01/1998
Supervisor EG&G Special Projects City, STATE,
  • Led and technical advisor for a team that delivered software development, database and engineering solutions for multiple government data analytic initiatives.
Education
Expected in
Master of Science: Computer Sciences
University of Nevada - Las Vegas,
GPA:
Expected in
Bachelor of Science: Computer Sciences
University of Nevada - Las Vegas,
GPA:
Expected in
Bachelor of Science: Mathematics
University of Nevada - ,
GPA:
Las Vegas Career History – Jessica Claire, page 2 Honorable Discharge, United Stated Navy, United States Naval Academy
Expected in
  • AWS Certified Solutions Architect - Associate
  • Cloud Certified Security Professional Training
:
- ,
GPA:
Work History
01/2018 to 01/2019
Director of Cloud Platforms
NBC Universal, Inc Universal City, CA
  • Responsible for setting cloud technology strategy and providing design, engineering and implementation guidance to the breadth of NBC Universal businesses and Enterprise functions.
  • Led the design and implementation of a charge back model for cloud consumption costs resulting in a $5M Enterprise IT cost savings and the development of new accounting business processes with the collaboration of the business executives, Finance department and the CFO.
  • Developed strategic initiatives with business leaders to transform existing business processes to cloud solutions and led the architecture, engineering and implementation of the solutions which modernized many of the company’s IT business processes.
  • Progressed the executive directive for the adoption of a global BYOD solution by providing executive guidance for architecture, business processes modifications and implementation of a global desktop virtualization solution using AWS Workspace.
  • The resulting solution delivered rapid deployment and management of secure desktops.
01/2004 to 01/2018
Head of Global Cloud Services
Amgen, Inc Thousand Oaks, CA
  • Held positions of increasing responsibility during the integration and transformation of the global enterprise.
  • Played an integral role in the evolution of IT infrastructure as the department expanded beyond regional desktop, server, and network support to encompass global Program Management, Innovation, Service Management, and Global Staff Development for implementation of new technology, cost savings, evolving service levels and top team performance.
  • Enabled annual operational cost savings of $7M and an additional cost avoidance of $28-32M to existing data center facilities as executive technical adviser and leading the delivery of a global IT Geo-Footprint strategy.
  • The program delivered modernization of 65% of the Enterprise applications while improving the stability, scalability, security and data integrity of infrastructure in on-premise data centers and increasing their viability for a faster cloud adoption.
  • Reduced annual operational costs by $5M+ and improved business applications risk profile 50%+ by delivering large scale strategic initiatives such as enterprise virtualization solutions, enterprise-wide disaster recovery and client self-service infrastructure.
01/2000 to 01/2002
Sr. Manager
Alcatel Agoura Hills, CA
  • Storage, Compute, Virtualization, Architecture Significantly reduced outage duration and 85% reduction in application operational support tickets by transforming the on-premise IT services to provide a cohesive private cloud support for end-state compute workloads and the creation of client self-service automated delivery of enterprise Information Systems and applications, including the operational procedures and controls.
  • Delivered a 50% – 75% reduction in outage times by establishing cross functional end- state support teams for “follow the sun” operational support model.
  • This initiative significantly reduced the engagement time of operational support resources and improved “steady-state” functionality by requiring the timely delivery of a “root cause analysis” (RCAs) and the remediation plan before service ticket closure.
  • Enabled reduction of operational resource overhead 60% by stabilizing the enterprise Infrastructure systems and improved operational support, regulatory compliance and leading the adoption of global standards on technology including service level agreements, end-state support, and client self-service., Unix, Middleware, Architecture Improved the protection of critical data by 80% by leading the development and implementation of the first strategic Disaster Recovery service, including creating end- State support, for the multi-billion dollar key business services.
  • Improved computational research throughput 920% by designing and delivering a High- Performance Compute solution for a strategic part of the Research and Development business., Led the globalization and standardization of process and procedures for Windows, Unix, SAN, and database platforms to provide more effective delivery of IT services to Finance and Businesses services.
01/2003 to 01/2004
Global Systems Infrastructure Lead
Washington Mutual Northridge, CA
  • Led a team responsible for the evolution of IT infrastructure insupportofGlobal Operations which integrated architectural standards and expanded on new technology changes and capabilities to guarantee service levels in support of the business.
01/1998 to 01/2000
IT Systems Lead
SUNAMERICA Woodland Hills, CA
  • Engaged with the CIOs, CTOs, and functional IT heads to prepare budgets, provide technical road maps, develop infrastructure standards/governance and plan architectural strategies aligned with global and regional business requirements.
  • IT Lead for data center consolidation program.
01/1986 to 01/1998
Supervisor
EG&G Special Projects Las Vegas, NV
  • Led and technical advisor for a team that delivered software development, database and engineering solutions for multiple government data analytic initiatives.
Skills
  • Accounting, Architect, budgets, business processes, business
  • Processes, client, database, delivery, designing, desktops, Disaster Recovery, Finance, functional, government, Information Systems, Innovation, Windows, Middleware, Naval, Navy, Enterprise, network support, Program
  • Management, Research, SAN, service level
  • Agreements, software development, Staff Development, strategy, strategic, sun, Unix
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    Resume Overview

    School Attended

    • University of Nevada
    • University of Nevada
    • University of Nevada

    Job Titles Held:

    • Director of Cloud Platforms
    • Head of Global Cloud Services
    • Sr. Manager
    • Global Systems Infrastructure Lead
    • IT Systems Lead
    • Supervisor

    Degrees

    • Master of Science
    • Bachelor of Science
    • Bachelor of Science
    • <ul><li>AWS Certified Solutions Architect - Associate</li><li>Cloud Certified Security Professional Training</li></ul>

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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