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Director Of Advanced Services Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Qualified Test Engineer with proven ability to implement and maintain cost-effective methods of system testing and troubleshooting to reduce operating costs. Technically-savvy and skilled at quickly learning new concepts, software and equipment. Collaborative team player with excellent communication and interpersonal talents.

Skills
  • ISO9001 audit
  • Customer relationships
  • Quality Control management
  • Managing costs
  • Risk based Inspection
Work History
04/2011 to 08/2021
Director of Advanced Services Northrop Grumman Greenbelt, MD,
  • Managed day to day operations for the Advanced Services Department including personnel certification, equipment maintenance and calibration, report reviews and authorization and interface with over 50 costumers
  • Assisted local sales department to calculate services cost and technical specifications. Perform profit analysis for all projects in the department
  • Directed national sales for Advanced Services budget estimations
  • Managed the Acoustic Emission Center of Excellence for MISTRAS
  • Subject Matter Expert for Advanced Services
03/2002 to 04/2011
NDT Operations Manager Exova Longmont, CO,
  • Responsible for scheduling, coordinating and reporting Acoustic Emission, Automated Ultrasonics and ACFM projects for the NAFTA region. Managed over 100 projects per year with 12 Field technicians and Engineers
  • Performed and reported Non-Destructive Evaluations of Industrial equipment
  • Established Maintenance and calibration schedules of Non-Destructive equipment
  • Eliminated downtime and maximized revenue by providing top project quality control
  • Increased customer satisfaction by resolving technical and compliance issues
  • Delivered Advanced Inspection Services to customer locations within specific timeframes
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations
10/1998 to 03/2002
Field Test Engineer Nbc Universal Stamford, CT,
  • Non-destructive inspection of pressure vessels, tanks, transformers and piping using Physical Acoustics equipment.
  • Prepared inspection reports
  • Performed Maintenance and calibration of inspection equipment
  • Tested hardware and software within tightly controlled sandbox environment prior to release to production
  • Identified areas needing improvement to review with senior leadership and develop plans for improvement
04/1991 to 09/1998
Researcher Instituto De Investigaciones Eléctricas City, STATE,
  • Design, development of Non-Destructive Testing Equipment for the Power Generation Industry
  • Prototype construction and field testing
  • Design, development of Non-Destructive Testing Equipment for the Power Generation Industry
  • NDE Testing procedure Development and implementation
  • Directed B.Sc. Thesis for several students, development of new researchers
  • Streamlined research processes to meet tight deadlines for multiple projects
Education
Expected in 04/1989
Bachelor of Science: Electronics And Communications Engineering
Instituto Politecnico Nacional (IPN) - Mexico City, Mexico,
GPA:
  • Received Instituto Politecnico Nacional Undergraduate Scholarship
Expected in 04/1991
Completed Professional Engineering Thesis: Electronic and Communications Engineering
Instituto De Investigaciones Electricas - Cuernavaca, Morelos, Mexico,
GPA:
  • Completed Thesis work in the design and construction of an electronic control system for a multicrystal transducer
  • Received IIE Thesis fellowship scholarship
Accomplishments
  • 1990 Regional Course in Eddy Current nondestructive evaluation level II, Mexico City, México, sponsored by the International Energy Organism and the Brazilian Government within the Non-Destructive Evaluation regional Project for Latin America and the Caribbean RLA/8/005.
  • 1990 “CR Computers Radiographic Test Inspection” Cuernavaca, México, sponsored by the International Energy Organism and the Italian Government within the Non-Destructive Evaluation regional Project for Latin America and the Caribbean RLA/8/005.
  • 1991 “UT Characterization and dimensioning of welding defects”, Port of Spain, Trinidad and Tobago, sponsored by the International Energy Organism and the Italian Government within the Non-Destructive Evaluation regional Project for Latin America and the Caribbean RLA/8/005.
  • Quality Engineering for inspection and maintenance”, Mexico City, México, sponsored by the International Energy Organism and the Brazilian Government within the Non-Destructive Evaluation regional Project for Latin America and the Caribbean RLA/8/005.
  • Three-month fellowship at Dominion Foundry Co. (DOFASCO), Hamilton, Ont., Canada sponsored by the NDE Institute of Canada in the program “Hands on Canadian Industry”. In that program I developed a Raleigh wave ultrasonic Inspection System for hot mill backup rolls.
  • ISO 9001 Analysis and Interpretation. Cuernavaca, México. CALMECAC.
  • Acoustic Emission Testing for Engineers, México City, México, Physical Acoustics Corp.
  • MONPAC-PLUS Technology course and examination, held at the University of Texas, Austin.
  • Lloyd’s Registered TSC U9/U31/AMIGO ACFM microgage for the inspection of variable geometry welds, at The Welding Institute (TWI) Centre for Underwater technology and Training, Certificate No: 07/ACFM/40555/03. Middlesbrough, UK. CSWIP electromagnetic (ACFM) Inspection Level I. February 14, 2003.
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Strength

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  • Personalization
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  • Target Job
  • Typos

Resume Overview

School Attended
  • Instituto Politecnico Nacional (IPN)
  • Instituto De Investigaciones Electricas
Job Titles Held:
  • Director of Advanced Services
  • NDT Operations Manager
  • Field Test Engineer
  • Researcher
Degrees
  • Bachelor of Science
  • Completed Professional Engineering Thesis

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