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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Executive Summary
Results-focused, analytical, dedicated and driven leader with over 18 years experience in Operations and Program Management. Proven ability to turn around under-performing programs to create highly profitable programs through quality, reliability and partner relationships. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to engineering, financial and operational success.
Core Qualifications
  • Operations management
  • Customer Relations
  • Engineering
  • Program Management
  • Market Analysis
  • Team Leadership
  • New Business Development
  • Staff Development
  • Organizational Restructure and Change
  • Strategic Planning
  • Profit Generation
  • Service Quality Improvement
  • Alternative Fuels Technology
  • Bilingual​
Professional Experience
2015 to 07/2015
Director Engine Systems Trinity Industries Inc Jonesboro, AR,
  • Managed team of 18 of professionals.
  • Defined strategy and business plan for the company's Engine Systems Division.
  • Established the company's first QMS (ISO9001)
  • Implemented cost control processes and procedures
  • Reorganized the division personnel structure improving operation efficiency
  • Implemented operating policies and procedures consistent with the CEO's objectives and ensured their execution, including Engineering, Production, Quality and Customer Service.
  • Updated and Improved the Division's Business Plan methodologies and calculations by successfully tracking real operating, personnel, product and associated costs and focusing on revenue and profitability.
  • Directed the implementation of Program Management Procedures according to PMP guidelines.
10/2009 to 2015
Technical Specialist / Program Manager IAV Automitive Engineering Inc City, STATE,
  • Successfully managed several OEM Automotive programs from concept to completion; including DI after- treatment development and OBD (On Boar Diagnostics) Fleet reliability.
  • Created Statements of Work (SOW) Program Requirements according to customers needs and expectations
  • Managed project budgets of $5,000,000.00 Plus
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Delivered status reports to stakeholders for budgeting and planning purposes.
  • Monitored team progress and enforced deadlines.
  • Served as the single point of contact for project scheduling and changes.
  • Executed proof of concept implementations to validate product feasibility.
  • Lead the Alternative Fuels Technical Expertise team Actively supported Alternative Fuels business development.
09/2006 to 10/2009
Engineering Applications Manager IMPCO Technologies Inc City, STATE,
  • Successfully managed the introduction and integration of new European, CNG and LPG, Automotive technologies and products for for the US market.
  • Conducted component and exhaust emission certifications according to EPA and CARB requirements for CNG and LPG systems
  • Directed the implementation of customer training seminars for CNG and LPG systems
  • Supported Business Development and customer relations
  • Conducted customer service training seminars on Alternative Fuels
  • Managed the creation of technical and service manuals and system installation material for automotive alternative fuel conversions.
Education
Expected in 1997
Bachelor of Science: Mechanical Engineering
University of Texas El Paso - El Paso, TX
GPA:
  • ISO9001 Internal auditor certification
  • Project Management IAV Internal training seminar
  • "Combustion and Emissions for Engineers" Society of Automotive Engineers (SAE) Seminar
  • "Ignition Issues and Their Impact on Engine Performance, Efficiency and Emissions" Society of Automotive Engineers (SAE) Seminar.
  • Catalytic Converters, Design and Durability" Society of Automotive Engineers (SAE) Seminar
  • "Authorized Service Provider" Capstone Micro turbine Co.Training Seminar
  • "Advanced Authorized Service Provider" Capstone Micro turbine Co.
  • Distributed Power Services Technician" Williams Distributed Power Services Training Seminar
Accomplishments
  • Successfully implemented ISO9001.
  • Implemented Cost Centers and Operating processes and procedures for a small fuel systems manufacturing company
  • Successfully managed several, multi-million dollar programs for major Automotive OEMs.
  • Coordinated and supervised several Automotive Alternative Fuels development programs resulting in successful product launches.
  • Successfully coordinated and completed several EPA alternative fuel automotive certifications.
  • Successfully managed several trending product/technologies market research and development programs for new alternative fuel systems (LPG & CNG).
  • Effectively Implemented key financial procedures resulting in cost reduction and increased revenue and profit
  • Successful implemented several customer service and support centers for alternative fuel products.
  • Conducted over 50 specialized training seminars on automotive alternative fuel products (LPG & CNG) service, maintenance and sales in North America, Central America and Europe.
Affiliations
  • Society of Automotive Engineers (SAE)
  • Ronald McDonald House Charities
  • Children's Cardiomyopathy Foundation
  • Red Cross
Skills
  • Salesforce
  • Microsoft Office
  • SAP
  • QuickBooks
  • Adobe
  • Smartsheet
  • INCA

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Resume Overview

School Attended

  • University of Texas El Paso

Job Titles Held:

  • Director Engine Systems
  • Technical Specialist / Program Manager
  • Engineering Applications Manager

Degrees

  • Bachelor of Science

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