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director associate partner strategy operatio resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Strategic thinking, dynamic Business Leader with excellent product solution development and delivery, client engagement, and program oversight skills coupled with more than 15 years of experience with McKinsey & Company. Performance oriented and experienced in client rapport, P&L responsibility / management, and employee mentoring and coaching with proven track record establishing business goals and devising strategies to drive revenue growth.

Core Competencies
  • Profit & Loss Management
  • Global Leadership
  • Enterprise Strategy
  • Executive Communication
  • Stakeholder Engagement
  • Training & Development
  • Client Relations & Engagement
  • Program Management
  • Performance Analysis
  • Data Research & Analysis
Professional Experience
11/2020 to Current Director / Associate Partner - Strategy & Operatio McKinsey & Company | City, STATE,
  • Lead the Global Asset Management Survey (AMS) within the McKinsey Performance Lens Solution family; AMS is the largest and most comprehensive survey of its kind in the industry (200+ unique parent organizations and greater than $50T in assets).
  • Deliver thought partner expertise through conversations and benchmarking results with 40+ senior clients (CFO's, COO's, Chief Strategy Officers, and CEO's), identifying areas indicative of further client / McKinsey partnership opportunities to drive growth.
  • Provide leadership to 15 direct reports and 10 indirect colleagues globally (US, Germany, Costa Rica, and India).
  • Lead development expansion, innovation, and technical development of Wealth & Asset Management Insights (WAMinsights) platform comprised of significant solutions team, inclusive of McKinsey cross-functional members (technology, legal, risk, and product management).
  • Contribute key support to Performance Lens vision and strategy as member of core leadership team.

Key Accomplishments

  • Led solutions team to drive 30%+ revenue growth consecutively over past 2-year period.
  • Increased number of survey particiClaire by 15% over prior year.
  • Onboarded 200+ clients to platform, increasing client experience via digitization efforts and greater access to quality insights.
  • Realized substantial increase in overall team productivity, satisfaction, and morale, with the largest increase among women team members.
01/2016 to 11/2020 Manager, Solution Delivery (Promoted) McKinsey & Company | City, STATE,
  • Managed end-to-end operations of the entire North America survey cycle year-round, including collaborating with senior leadership and CSTs.
  • Collaborated with senior McKinsey leadership to design “deep dive” surveys on variety of topics (RE Location Strategy, Operations & Technology Costs, and Marketing ROI).
  • Facilitated analyses relating to, and dissemination of, “deep dive” documents to 50+ participating firms for each deep dive.
  • Direct responsibility for digitization of the wealth and asset management surveys.

Key Accomplishments

  • Led $1.5M tech enablement of surveys effort (WAMinsights) across 4 surveys; efforts produced new technology platform to deliver to 300+ AM and WM clients.
  • Launched first digital asset management survey in industry, leading to onboarding 50+ new clients for first-time platform access; received numerous "5-Star" accolades from clients upon launch.
  • Conveyed individual, tailored survey results to 100+ participating firms, to include increased harmonization and synchronization among regional surveys, ultimately leading to enhanced data quality and insights.
  • Deep-dive surveys resulted in enriched solutions knowledge, client connectivity and relevance, as well as client satisfaction.
01/2012 to 12/2015 Program Manager - Data & Insights (Promoted) McKinsey & Company | City, STATE,
  • Co-managed annual McKinsey/US Institute AM Benchmarking Survey, the foremost source for the asset management industry trends and detailed growth and profitability benchmarking data in the US (9-mo. long process of rigorous data analysis, project management, and report writing).
  • Worked directly with the senior management of 100+ firms that participate in the benchmarking survey, which represents approximately 50% / $9T of the industry’s assets.

Key Accomplishments

  • Conducted in-depth analyses, such as creating complex models or frameworks on relevant topics to support solutions provided by the client facing teams to their clients.
  • Co-authored multiple documents (including published whitepaper) encompassing the retirement and asset management markets.
  • Mentored junior colleagues, providing them “on the job” coaching on asset management and retirement markets.
01/2006 to 12/2012 Research AnalystSenior Research Analyst (Promoted) McKinsey & Company | City, STATE,
  • Summarized, analyzed, and synthesized facts and findings relevant to the asset management and retirement industries that serve as critical inputs to consulting teams.
  • Worked on internal research initiatives on themes such as retail asset management and trends in the defined benefits market to develop knowledge capabilities.
  • Actively managed the multi-year consumer retirement surveys and provided client teams with analyses and insights based survey findings.

Key Accomplishments

  • Co-authored North American Banking Primer and 2007 Cracking the Retirement Consumer Code.
  • Conducted competitor, profitability, and trend analyses utilizing industry databases (e.g. Strategic Insight, PSN/Informa, Nelsons, SNL) to support asset management and retirement clients.
Education
Expected in to to Bachelor of Arts | Economics Bryn Mawr College, Bryn Mawr, PA GPA:
  • Minored in Math
  • Appointed Member of Treasury Board, Student Finance Committee
  • Career Representative, Career Development Office

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Resume Overview

School Attended

  • Bryn Mawr College

Job Titles Held:

  • Director / Associate Partner - Strategy & Operatio
  • Manager, Solution Delivery (Promoted)
  • Program Manager - Data & Insights (Promoted)
  • Research AnalystSenior Research Analyst (Promoted)

Degrees

  • Bachelor of Arts

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