director associate partner strategy operatio resume example with 15+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Strategic thinking, dynamic Business Leader with excellent product solution development and delivery, client engagement, and program oversight skills coupled with more than 15 years of experience with McKinsey & Company. Performance oriented and experienced in client rapport, P&L responsibility / management, and employee mentoring and coaching with proven track record establishing business goals and devising strategies to drive revenue growth.

Core Competencies
  • Profit & Loss Management
  • Global Leadership
  • Enterprise Strategy
  • Executive Communication
  • Stakeholder Engagement
  • Training & Development
  • Client Relations & Engagement
  • Program Management
  • Performance Analysis
  • Data Research & Analysis
Professional Experience
11/2020 to Current Director / Associate Partner - Strategy & Operatio McKinsey & Company | City, STATE,
  • Lead the Global Asset Management Survey (AMS) within the McKinsey Performance Lens Solution family; AMS is the largest and most comprehensive survey of its kind in the industry (200+ unique parent organizations and greater than $50T in assets).
  • Deliver thought partner expertise through conversations and benchmarking results with 40+ senior clients (CFO's, COO's, Chief Strategy Officers, and CEO's), identifying areas indicative of further client / McKinsey partnership opportunities to drive growth.
  • Provide leadership to 15 direct reports and 10 indirect colleagues globally (US, Germany, Costa Rica, and India).
  • Lead development expansion, innovation, and technical development of Wealth & Asset Management Insights (WAMinsights) platform comprised of significant solutions team, inclusive of McKinsey cross-functional members (technology, legal, risk, and product management).
  • Contribute key support to Performance Lens vision and strategy as member of core leadership team.

Key Accomplishments

  • Led solutions team to drive 30%+ revenue growth consecutively over past 2-year period.
  • Increased number of survey particiClaire by 15% over prior year.
  • Onboarded 200+ clients to platform, increasing client experience via digitization efforts and greater access to quality insights.
  • Realized substantial increase in overall team productivity, satisfaction, and morale, with the largest increase among women team members.
01/2016 to 11/2020 Manager, Solution Delivery (Promoted) McKinsey & Company | City, STATE,
  • Managed end-to-end operations of the entire North America survey cycle year-round, including collaborating with senior leadership and CSTs.
  • Collaborated with senior McKinsey leadership to design “deep dive” surveys on variety of topics (RE Location Strategy, Operations & Technology Costs, and Marketing ROI).
  • Facilitated analyses relating to, and dissemination of, “deep dive” documents to 50+ participating firms for each deep dive.
  • Direct responsibility for digitization of the wealth and asset management surveys.

Key Accomplishments

  • Led $1.5M tech enablement of surveys effort (WAMinsights) across 4 surveys; efforts produced new technology platform to deliver to 300+ AM and WM clients.
  • Launched first digital asset management survey in industry, leading to onboarding 50+ new clients for first-time platform access; received numerous "5-Star" accolades from clients upon launch.
  • Conveyed individual, tailored survey results to 100+ participating firms, to include increased harmonization and synchronization among regional surveys, ultimately leading to enhanced data quality and insights.
  • Deep-dive surveys resulted in enriched solutions knowledge, client connectivity and relevance, as well as client satisfaction.
01/2012 to 12/2015 Program Manager - Data & Insights (Promoted) McKinsey & Company | City, STATE,
  • Co-managed annual McKinsey/US Institute AM Benchmarking Survey, the foremost source for the asset management industry trends and detailed growth and profitability benchmarking data in the US (9-mo. long process of rigorous data analysis, project management, and report writing).
  • Worked directly with the senior management of 100+ firms that participate in the benchmarking survey, which represents approximately 50% / $9T of the industry’s assets.

Key Accomplishments

  • Conducted in-depth analyses, such as creating complex models or frameworks on relevant topics to support solutions provided by the client facing teams to their clients.
  • Co-authored multiple documents (including published whitepaper) encompassing the retirement and asset management markets.
  • Mentored junior colleagues, providing them “on the job” coaching on asset management and retirement markets.
01/2006 to 12/2012 Research AnalystSenior Research Analyst (Promoted) McKinsey & Company | City, STATE,
  • Summarized, analyzed, and synthesized facts and findings relevant to the asset management and retirement industries that serve as critical inputs to consulting teams.
  • Worked on internal research initiatives on themes such as retail asset management and trends in the defined benefits market to develop knowledge capabilities.
  • Actively managed the multi-year consumer retirement surveys and provided client teams with analyses and insights based survey findings.

Key Accomplishments

  • Co-authored North American Banking Primer and 2007 Cracking the Retirement Consumer Code.
  • Conducted competitor, profitability, and trend analyses utilizing industry databases (e.g. Strategic Insight, PSN/Informa, Nelsons, SNL) to support asset management and retirement clients.
Expected in to to Bachelor of Arts | Economics Bryn Mawr College, Bryn Mawr, PA GPA:
  • Minored in Math
  • Appointed Member of Treasury Board, Student Finance Committee
  • Career Representative, Career Development Office

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Resume Overview

School Attended

  • Bryn Mawr College

Job Titles Held:

  • Director / Associate Partner - Strategy & Operatio
  • Manager, Solution Delivery (Promoted)
  • Program Manager - Data & Insights (Promoted)
  • Research AnalystSenior Research Analyst (Promoted)


  • Bachelor of Arts

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