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diabetes program manager resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated professional offering exceptional nursing leadership skills and add value to any organization in need of great collaboration, interpersonal, and multitasking abilities.

Skills
  • Records management
  • Acute and rehabilitative care
  • Quality assurance controls
  • Hospital coordination
  • Patient safety
  • Census goals
  • Patient relations
Experience
06/2020 to 11/2021 Diabetes Program Manager Mediware Information Systems, Inc. | Wall, NJ,
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Led and motivated 5 employees through supervision, training and coaching on duties and daily operational activities.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Managed operations in accordance with budget requirements.
03/2015 to 06/2020 Registered Nurse Concorde Career Institute | Dallas, TX,
  • Monitored and managed various treatment and care interventions.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
11/2011 to 11/2015 Director of Nursing Ecmc | Buffalo, NY,
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Monitored development, implementation and updates of individualized care plans.
  • Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Budgeted, managed and scheduled staff of nurses, fostering environment supportive of very ill patients included vented patients
  • Reduced overtime of nursing staff, increasing productivity and generating positive reflection on management.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Led and motivated over 150 employees through supervision, training and coaching on duties and daily operational activities.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Managed operations in accordance with budget requirements.
  • Facilitated peer-to-peer conflict resolution.
  • Initiated training and education programs for supporting healthcare staff.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Participated in leadership meetings with department heads to discuss census information, admissions and discharges for residents.
  • Directed daily operations at facility caring for more than 150individuals.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Collaborated with Quality Team to develop outcomes statistics.
05/2005 to 07/2011 Nursing University Community Hospital | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
Education and Training
Expected in 08/2019 to to Master of Science | Nursing South University, Savannah, GA GPA:
Expected in 03/2015 to to Bachelor of Science | Nursing St. Peter University , Englewood Cliffs, NJ, GPA:
Expected in 04/2009 to to Associate of Science | Nursing Hillsborough Community College, Tampa, FL GPA:
Languages
English:
Professional
Negotiated:
Certifications
  • Certified Diabetes Lifestyle Coach - 2020
  • ACLS
  • BLS

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Resume Overview

School Attended

  • South University
  • St. Peter University
  • Hillsborough Community College

Job Titles Held:

  • Diabetes Program Manager
  • Registered Nurse
  • Director of Nursing
  • Nursing

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Science

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