Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Top-producing sales and insurance professional with a multi-year track record of exceeding business development goals and reinforcing customer relationships to build large corporate accounts.  Equipped with a strong academic background and a talent for quickly absorbing new material.  Seeking a business development opportunity that will sharpen my sales skill set and widen my knowledge of commercial insurance.  My goal is to rise to the challenge of developing new business while retaining & expanding current clientele for maximum profitability. I enjoy the challenge of identifying new ways to help improve the bottom line.
  • Proficient Microsoft Office (Word, Excel, Outlook, PowerPoint.)  
  • Certified Rope and Harness trained 5/2017
  • Proficient in Xactimate and Atlas Property adjusting software. 
  • Certified in Autotex Auto Adjusting software.
09/2017 to 11/2017 Desk Claims Adjuster Universal Property & Casualty Insurance Company | City, STATE,
- Worked with the catastrophe team to investigate, negotiate, and close property claims for Hurricane Irma.
- Interviewed policy holders, evaluated damage, interpreted insurance policies using ATLAS software.
- Wrote estimates, worked with contractors, and reviewed supplements  Reviewed prior losses, made coverage decisions and issued payments when appropriate
- Documented all files with appropriate notes to support the claims decision process
06/2017 to 09/2017 Desk Claims Adjuster State Farm Insurance | City, STATE,
- State Farm Certified in Property and Auto Claims Adjusting
- Worked with Xactimate software 
-  Provide strong customer service to policyholders and vendors in multiple states
-  Review claims history and make coverage decisions based upon the policy and appropriate regulations
-  Evaluate supplement requests for accuracy and appropriateness and issue payments when needed
-  Completed multiple assignments for: State Farm in a CLAIMS OWNER role. 
-  Worked with Property Loss up to 80k, In a Stewardship capacity 
2017 to 03/2017 Auto Insurance Claims Representative State Farm Insurance | City, STATE,
- Worked Auto claims processing from origination to completion.
- Negotiated settlements with key decision makers in a timely manor.
- Set up Auto rentals, Tows, and assisted Insured to find repair shops and manage repair times.
- Used State Farm guidelines and state requirements to comply with state and federal laws.
- Followed up with Insureds to ensure claim satisfaction.
Education and Training
Expected in 2009 Bachelor of Science | BUSINESS ADMINISTRATION University of Phoenix, Phoenix, AZ GPA:
General Lines Home State License: Florida. 
Have Current Property and Auto licenses in all of the following states:
AL, AK, AZ, AR, CT, DE, GA, HA, ID,IN, KY, LA, MA, MI, MN, MS, MT, NV, NM, NH, NY, NC, SC, SC (auto appraiser), OK, OR, RI, TX, UT, VT, WA, WV, WY.

NICTA compliant.

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  • Desk Claims Adjuster
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  • Bachelor of Science

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