Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. Student motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in [Software] with advanced interpersonal skills. Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].
- Technical sales
- Lead prospecting
- Face-to-face communication
- Presentations
Columbus, OH, 03/2011 - Current
- Participated in local and national tradeshows to meet manufacturers and better understand products and service offerings.
- Pleasantly greeted customers both in-person and on phone, providing exceptional assistance and service and promoting lasting business relationships.
- Handled over [Number] customer issues monthly, resolving [Type] problems quickly and effectively.
- Identified products and services that would be best fit for customer projects.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Cross-sold additional products and services to purchasing customers.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Sweeny, TX, 12/2008 - 01/2011
- Handled over [Number] customer issues monthly, resolving [Type] problems quickly and effectively.
City, STATE, 05/2005 - 12/2008
- Consulted with engineers to resolve quality, production and efficiency problems.
- Performed quality audits and root cause analysis and organized government inspections, quality testing and training for [Type] programs at [Number] locations.
- Used specialized tools to take precise measurements of various aspects of samples.
- Developed and implemented best practices for defect prevention and continuous improvement.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Inspected repairs and modifications made to [Type] and [Type] equipment.
- Documented nonconformities immediately and recommended techniques for prompt resolution.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Wrote detailed reports outlining performance, quality and defect rates.
- Assisted [Job title]s with creation and rollout of documentation for [Type] inspections.
- Completed non-destructive tests and visual inspections continuously.
- Used [Tool] and [Type] gauges to conduct physical and visual inspections.
- Reviewed drawings and blueprints to determine appropriate level of inspection required.
- Maintained strong knowledge of [Area of expertise] by participating in workshops and attending regular trainings.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Performed detailed analysis on [Number]% sample of products.
City, STATE, 09/2001 - 05/2005
- Operated [Type] equipment safely and in compliance with company policies and procedures.
- Adjusted controls or stopped machines and opened holding devices to correct problems.
- Monitored and evaluated equipment operations to identify failures or malfunctions and troubleshoot issues accordingly.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Detected work-piece defects and machine malfunctions, maintaining machines to prevent future issues.
- Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
- Lubricated parts and performed minor maintenance to improve machine function.
- Documented daily production data and submitted accurate time logs to keep management up-to-date, using [Software].
- Operated various [Type] gauges to inspect pieces after production completion.
- Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
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School Attended
- Waubonsee Community College
- Wabonsee Community College
Job Titles Held:
- Design Technical Engineer/Sales Assistant
- Quality Inspectors Supervisor
- Quality Control Inspector
- Production Machine Operator
Degrees
- GED
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