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DEPLOYMENT ENGINEER Resume Example

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DEPLOYMENT ENGINEER
Career Overview
I am a highly motivated leader with 8 years of hands-on IT knowledge and experience. A strong technical and non-technical communicator with strong analytical with skills to be adaptable to a variety of audiences. My agility and IT experience recently allowed me the amazing opportunity to do a cross-country adventure with other IT professionals to meet innovators and trailblazing cyber security professionals. I have the curiosity, creativity, trustworthiness, and drive to be a great cyber security leader.
Work Experience
12/2011 to Current
DEPLOYMENT ENGINEER Inovalon － Laurel, MD
  • Cyberspace and Cybersecurity Human Aspects in Cybersecurity Cyber Crime Investigation & Digital Forensics Digital Forensic Investigation EnCase.
12/2011 to Current
DEPLOYMENT ENGINEER BLUECROSS AND BLUESHIELD OF SOUTH CAROLINA － Columbia, SC
  • Conducted system application analysis to fix tier 1 and 2 coding issues.
  • Monitored system performance to create statistical and analytical reports.
  • Provided configuration and upgrade support to end-user support alongside developers for hardware and software issues.
  • Network monitoring and control for over 3,000 company devices.
  • Implement and maintain SharePoint site security.
  • Establish and maintain end user access policy and permissions.
  • This may also include the ability to delegate permissions authority to other users, as deemed appropriate.
  • Assess new system design methodologies to improve software quality.
  • Evaluate the feasibility of new systems design methodologies in terms of meeting agency systems design requirements.
  • Recommends adoption of the most promising new methodologies or most beneficial implementation approaches; and leads implementation activities that affect information technology (IT) policies.
  • Monitored shared systems to ensure they maintained security standards all while maintaining maximum performance and reliability.
  • Coordinated major activities between clients and business units to ensure maximum and efficient resources.
Education and Training
December 2006
Bachelor of Science: Computer Information Science Benedict College － SC, Columbia Computer Information Science
December 2017
Master of Science: Digital Forensics and Cyber Investigation University of Maryland Digital Forensics and Cyber Investigation
Interests
The Cyber Security Roadtrip on PBS, October, 2016 Cyber Security cast mate, Costa Mesa, CA
Skills
active directory, administrative, agency, backup, business operations, hardware, Consulting, copying, clients, excellent customer service, data management, database, database management, documentation, senior management, information systems, information technology, laptops, access, SharePoint, enterprise, Network, networks, operating systems, organizational, personnel, policies, printer, problem-solving, processes, coding, quality, quality assurance, reporting, servers, software installation, systems administration, system design, systems design, user support, technical assistance, transmission, troubleshooting, upgrades, upgrade, video
Additional Information
  • CERTIFICATIONS/ACHIEVEMENTS The Cyber Security Roadtrip on PBS, October, 2016 Cyber Security cast mate, Costa Mesa, CA
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Resume Overview

Companies Worked For:

  • Inovalon
  • BLUECROSS AND BLUESHIELD OF SOUTH CAROLINA

School Attended

  • Benedict College
  • University of Maryland

Job Titles Held:

  • DEPLOYMENT ENGINEER

Degrees

  • Bachelor of Science : Computer Information Science
    Master of Science : Digital Forensics and Cyber Investigation

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