Department Trainer and Seasonal Supervisor Resume Example

• Helped store management meet standards of service and quality in daily operations.
• Documented daily sales and product usage to track data for end of night review.
• Completed store opening and closing procedures, including setting up registers and checking products.
• Responded to and resolved customer questions and concerns.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Provided personalized, friendly and knowledgeable services to drive customer satisfaction, increase new account production and attain each monthly target. ***Personally held contests to drive sales and reward customers.

• Trained and developed new sales team associates on server duties, products, selling techniques and company procedures.

Opened store to effectively run smoothly thru out day ...Prepping of ingredients, cooking if necessary, etc.

• Completed orders through POS system and stayed in contact with guests making sure their needs were met.
• Maintained guest satisfaction while handling multiple job performance duties and staying professional.
• Boosted sales monthly by offering new products and suggestion.
• Engaged with customers to effectively build rapport and lasting relationships.
• Tracked stock using company inventory management software.
• Implemented up-selling strategies such as recommending food product purchases to boost revenue.

• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Maintained custody and control of 1000+ inmates housed in security unit.
• Searched building and grounds, living quarters and work areas for contraband.
• Observed behavior of residents individually and in groups.
• Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
• Tracked inmates through head counts, visitor logs and scheduled activities.
• Arranged for medical and dental care of inmates.
• Escorted inmates to and from cells, court, hospitals and medical appointments.