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Department Trainer and Seasonal Supervisor Resume Example

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DEPARTMENT TRAINER AND SEASONAL SUPERVISOR
Professional Summary

Quick-thinking Trainer/Supervisor with 10+ years of experience guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills. Highly effective and knowledgeable of training needs in multiple departments of supply chain. Experienced production leader knowledgeable about retail and warehouse duties allowing "in house"and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping employee job satisfaction high while promoting safety and compliance.

Accomplishments
  • Supervised team of 100+ staff members. ****Highest sales of East Coast Bob Evans stores for singular day of new product. ****Top performance leader monthly, receiving many incentives and other bonus'.
Skills
  • Leadership, training and mentoring across multiple teams.
  • Sharing of personal work skills to allow employees an easier new hire experience. Offer privacy of concerns, also.
  • Team Management
  • Supervision
  • Relationship Development
Work History
Department Trainer and Seasonal Supervisor10/2014 to 10/2020
Tift Regional Medical Center – Sylvester , GA
  • Adjusted job assignments to keep pace with dynamic business needs, factoring in processes, employee knowledge.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient work habits. Sharing the most recent hazards to educate and make aware.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Worked with management team to implement proper division of responsibilities.
  • Delegated tasks to others on new hire team.
  • Provided coaching and counseling to employees to encourage professional growth as well as meet short- and long-term goals.
  • Set overall vision and provided team leadership with positive attitude.
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitor work flow for 100+ employees.
  • Oversaw new hire team of 100+ by actively communicating project information, remedying issues and delivering positive feedback.
  • Mentored newly hired employees on Prep/Pack equipment and kept close contact when put into designated areas.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern. (Sometimes write-ups are necessary)
Shift Supervisor01/2015 to 09/2015
Wellpath – Brighton , CO
  • Helped store management meet standards of service and quality in daily operations.
  • Documented daily sales and product usage to track data for end of night review.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Provided personalized, friendly and knowledgeable services to drive customer satisfaction, increase new account production and attain each monthly target. ***Personally held contests to drive sales and reward customers.
Server/Opener/Sales Associate05/2008 to 04/2014
Bob Evans Farms – City , STATE
  • Trained and developed new sales team associates on server duties, products, selling techniques and company procedures.

Opened store to effectively run smoothly thru out day ...Prepping of ingredients, cooking if necessary, etc.

  • Completed orders through POS system and stayed in contact with guests making sure their needs were met.
  • Maintained guest satisfaction while handling multiple job performance duties and staying professional.
  • Boosted sales monthly by offering new products and suggestion.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending food product purchases to boost revenue.
Certified Correctional Officer03/2004 to 11/2005
Eastern Regional Jail – City , STATE
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Maintained custody and control of 1000+ inmates housed in security unit.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Observed behavior of residents individually and in groups.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Arranged for medical and dental care of inmates.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
Education
High School Diploma06/1983Clear Spring High School- City, State
Associate of Arts: Mass CommunicationsHagerstown Junior College- City
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Resume Overview

School Attended

  • Clear Spring High School
  • Hagerstown Junior College

Job Titles Held:

  • Department Trainer and Seasonal Supervisor
  • Shift Supervisor
  • Server/Opener/Sales Associate
  • Certified Correctional Officer

Degrees

  • High School Diploma 06/1983
    Associate of Arts : Mass Communications

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