Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Retail management proficient in managing multiple simultaneous tasks. Motivational leader with self-directed nature and key strengths in financial administration, scheduling and training. Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Excellent relationship-building, communication and multitasking abilities.

My goal is to find a company that will build my personal and business skills. I am currently working toward my business degree to further my knowledge. Becoming the best I can be starts with goals that challenge myself.

  • Customer relations
  • Order processing
  • Training and mentoring
  • Supervisor
  • Vendor/Retail Communications
  • Bank deposits
  • Cash drawer balancing
  • Credit and cash transactions
  • Cash management
  • Cash register operation
Department Supervisor, 02/2017 - 04/2021
Bed Bath & Beyond Pittsburgh, PA,
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Trained and mentored new associates on department policies and procedures.
  • Supervised 20+ employees in multiple departments and delegated each one with tasks and responsibilities.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Organized and completed weekly schedules to ensure each shift was adequately covered.
Sales Specialist, 11/2013 - 02/2017
Advance Auto Parts Tampa, FL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Processed orders through company system and coordinated product deliveries.
  • Acted as point of contact for internal and external customers across departments.
Cashier, 05/2011 - 05/2013
Foot Locker Jacksonville, FL,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Education and Training
High School Diploma: , Expected in 05/2011
Mclean County High School - Calhoun, KY
Associate of Applied Science: Business Administration And Management, Expected in
Owensboro Community And Technical College - Owensboro, KY

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School Attended

  • Mclean County High School
  • Owensboro Community And Technical College

Job Titles Held:

  • Department Supervisor
  • Sales Specialist
  • Cashier


  • High School Diploma
  • Associate of Applied Science

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