Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Successful, achievement-oriented Executive Assistant with over two years of progressive positions requiring knowledge and execution of a variety of administrative principles. Excited by new challenges and seeking a position where exceptional organizational skills can be put to good use.
  • Long-term business planning and execution
  • Skilled in call center operation
  • Effective workflow management
  • Adherence to high customer service standards
  • Project planning
  • Long-term business planning and execution
  • Budget development

  • Skilled trainer
  • Excellent time management skills
  • Effective problem solver
Work History
Department Supervisor , 2016 - 01/2017
Lowe's Companies, Inc. Portland, OR,

Support the Department Manager to maximize sales & reduce loss by actively working on the shop floor, demonstrating & driving excellent customer service. Ensure department standards are maintained in the absence of the Department Manager.

- Lead Associates to maximize sales through shop floor replenishment, outstanding customer service,maintain correct densities, size curve & size replenishment- Ensure knowledge of daily / weekly targets & lead associates in achieving them.- Maintain highest possible standards of housekeeping, recovery, & communicate stock issues with the Department Manager.- Ensure that deliveries, especially replenishment are displayed immediately on the shop floor- Support the Department Manager with the execution of campaigns & promotions- Ensure working knowledge of H&M merchandising guidelines & use this when making stock decisions- Work to maintain store appearance, and support Department Manager to ensure department is audit compliant & stock loss is kept to a minimum.- Accurately complete mark downs, ticketing & tagging checks- Ensure awareness of stock loss issues & follow correct till procedures at all times.- Ensure awareness of associate's goals & support Department Manager in following up on them- Constantly assess own performance & seeks out feedback on how to improve performance- Deliver on the job training to associates & support completion of Sales Associate 

Bar Tender, 02/2014 - 04/2015
Maximus, Inc. Reston, VA, Take beverage orders from serving staff or directly from patrons. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. Plan, organize, and control the operations of a cocktail lounge or bar.

CSR 1, 01/2014 - 11/2015
TSYS (TD Bank) City, ,
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Accomplishes sales and organization mission by completing related results as needed.

Associate of Science: Mortuary science, Expected in Current
Georgia State University - Atlanta, GA 30302

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School Attended

  • Georgia State University

Job Titles Held:

  • Department Supervisor
  • Bar Tender
  • CSR 1


  • Associate of Science

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