Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Eager to learn and achieve. Work well with others in achieving any goal that is set, communicate and relate with others very well. Believe in honesty and integrity. Polite and charming professional ready to take a 13 year career to the next level. Accomplished Program Coordinator offering a 7 year track record of success in managing high-quality programs in a dynamic environment. Analytical problem solver and exceptional decision-maker. Program management professional specialized in team leadership and resource coordination. Dedicated Program Coordinator adept at managing programs. Bringing deep understanding of what it takes to run high-quality program and achieve desired results. Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled in communication and meeting deadlines. Corrections Program Coordinator with over 7 years of successful experience in communication and Leadership. Recognized consistently for performance excellence and contributions to success in Corrections. Enthusiastic Corrections Program Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of People skills and Time-Management and training in Motivational Interviewing. Motivated to learn, grow and excel in the State of Michigan.

Skills
  • Interdepartmental Coordination
  • Time Management
  • Program Scheduling
  • Verbal and Written Communication
  • Program Improvements
Work History
01/2014 to Current
Department of Corrections Program Coordinator E-11 Lake County Il Zion, IL,
  • Program Coordinator for Violence Prevention Program, facilitate evidenced based programs which are programs based on proven evidence that is delivered to correctional clients in correctional settings.
  • VPP= Violence Prevention Program.
  • The program target goal is to reduce violent recidivism in Michigan.
  • Give inmates integrated skills to prevent violent behavior and to teach new core beliefs and problem-solving skills.
  • Build groups based on State Recommendations and Parole Board overrides that meet certain criteria.
  • Search for specific criteria through our state-based computer programs OMNI, Compass, do Semi Structured Interviews, Half-Reports, and Final Reports.
  • When finished with the final reports and recommendations on inmates, reports are sent to Parole Board.
  • Implement strategies to increase program effectiveness.
  • Manage and deliver programs to 20 to 24 inmates daily
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Maintained regular communication between departments via email and phone calls to coordinate program logistics.
  • Gathered and organized all printed materials required for program participation.
  • Established goals and created action plans to achieve goals.
  • Devised, implemented and monitored program plans and schedules.
  • Maintained timetables and quality standards to give inmates exceptional programming for increased chance of paroling.
05/2013 to 01/2014
Acting Prisoner Counselor Bellamy Creek Correctional Facility (MDOC) City, STATE,
  • Duties Summary Process- security classification sheets to determine inmates' custody level.
  • Participate in misconduct hearings.
  • To maintain records, prepare reports, compose correspondence related to work on 240 inmates.
  • Interview prisoners for Prisoner Eligibility Report
  • Meet with prisoners to resolve problems , explain rules and regulations.
  • Assist prisoners with questions , give resources for prisoner population.
  • Work with RUM's, Sergeant’s, and Housing Unit Corrections officers to manage housing units and its operations.
  • Evaluate prisoner's behavior to determine progress made through treatment programs in accordance with policy and procedure.
  • Prepare Time Reviews and all other documents needed.
  • Respond in a timely manner to prisoner kites, grievances, prisoner's families, MDOC staff and all other duties assigned.
  • PREA designations, work with Omni, and visitor applications
  • Implement prisoner database that helps to organize and manage prisoner movement and sanctions.
  • Oversee their safety and the safety of others.
  • Maintain control and order in units.
  • Do hourly rounds, shakedowns, and oversee clean up.
  • Do the appropriate paperwork that is needed.
  • Delivered evidenced based programming which included Thinking for Change and Cage your Rage.
  • Instructed inmates on goals, procedures and safety considerations to promote beneficial outcomes for parole.
05/2008 to 05/2013
Corrections Officer Bellamy Creek Correctional Facility (MDOC) City, STATE,
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Automated document flow by ensuring log books and medical files were maintained with 100% accuracy.
  • Mitigated risks and emergency response delays by monitoring weapon inventory controls.
  • Authored incident reports for management on violations and discrepancies.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Examined incoming and outgoing mail to detect contraband, including Legal Mail and Hobby craft.
  • Used Excel and Microsoft to document facility and prisoner information, including prisoner identification, charges and inmate disturbance incidents.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Arranged daily schedules for prisoners, including library visits, work assignments, family visits and counseling appointments.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Routinely counted inmates and in response to potential security breaches.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Patrolled units that housed 240 inmates to complete headcounts of inmates.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
03/2007 to 08/2007
Cosmetolotgist Signature Salon LCC City, STATE,
  • Duties Summary To cut, color, perm, set, and highlight hair to customer’s satisfaction.
  • Would also wax eyebrows, give manicures, pedicures, and sell products and services increasing sales by 40%.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Corresponded with clients through email, telephone or postal mail.
  • Balanced availability, customer schedules and maximum load levels when scheduling appointments.
  • Scheduled and confirmed appointments and meetings for co-workers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Expected in 2009
No Degree: Criminal Justice
Montcalm Community College - Sidney, MI,
GPA:
  • Continuing education in Business Marketing
Expected in 02/2006
Cosmetology License: Cosmetology
International Cosmetology Academy - Grand Rapids, MI,
GPA:
Additional Information
  • MDOC Supplemental Information Additional Information
Skills
  • Interdepartmental Coordination
  • Time Management
  • Program Scheduling
  • Verbal and Written Communication
  • Program Improvements
Work History
01/2014 to Current
Department of Corrections Program Coordinator E-11
Bellamy Creek Correctional Facility (MDOC) Ionia, MI
  • Program Coordinator for Violence Prevention Program, facilitate evidenced based programs which are programs based on proven evidence that is delivered to correctional clients in correctional settings.
  • VPP= Violence Prevention Program.
  • The program target goal is to reduce violent recidivism in Michigan.
  • Give inmates integrated skills to prevent violent behavior and to teach new core beliefs and problem-solving skills.
  • Build groups based on State Recommendations and Parole Board overrides that meet certain criteria.
  • Search for specific criteria through our state-based computer programs OMNI, Compass, do Semi Structured Interviews, Half-Reports, and Final Reports.
  • When finished with the final reports and recommendations on inmates, reports are sent to Parole Board.
  • Implement strategies to increase program effectiveness.
  • Manage and deliver programs to 20 to 24 inmates daily
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Maintained regular communication between departments via email and phone calls to coordinate program logistics.
  • Gathered and organized all printed materials required for program participation.
  • Established goals and created action plans to achieve goals.
  • Devised, implemented and monitored program plans and schedules.
  • Maintained timetables and quality standards to give inmates exceptional programming for increased chance of paroling.
05/2013 to 01/2014
Acting Prisoner Counselor
Bellamy Creek Correctional Facility (MDOC) Ionia, MI
  • Duties Summary Process- security classification sheets to determine inmates' custody level.
  • Participate in misconduct hearings.
  • To maintain records, prepare reports, compose correspondence related to work on 240 inmates.
  • Interview prisoners for Prisoner Eligibility Report
  • Meet with prisoners to resolve problems , explain rules and regulations.
  • Assist prisoners with questions , give resources for prisoner population.
  • Work with RUM's, Sergeant’s, and Housing Unit Corrections officers to manage housing units and its operations.
  • Evaluate prisoner's behavior to determine progress made through treatment programs in accordance with policy and procedure.
  • Prepare Time Reviews and all other documents needed.
  • Respond in a timely manner to prisoner kites, grievances, prisoner's families, MDOC staff and all other duties assigned.
  • PREA designations, work with Omni, and visitor applications
  • Implement prisoner database that helps to organize and manage prisoner movement and sanctions.
  • Oversee their safety and the safety of others.
  • Maintain control and order in units.
  • Do hourly rounds, shakedowns, and oversee clean up.
  • Do the appropriate paperwork that is needed.
  • Delivered evidenced based programming which included Thinking for Change and Cage your Rage.
  • Instructed inmates on goals, procedures and safety considerations to promote beneficial outcomes for parole.
05/2008 to 05/2013
Corrections Officer
Bellamy Creek Correctional Facility (MDOC) Ionia, MI
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Automated document flow by ensuring log books and medical files were maintained with 100% accuracy.
  • Mitigated risks and emergency response delays by monitoring weapon inventory controls.
  • Authored incident reports for management on violations and discrepancies.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Examined incoming and outgoing mail to detect contraband, including Legal Mail and Hobby craft.
  • Used Excel and Microsoft to document facility and prisoner information, including prisoner identification, charges and inmate disturbance incidents.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Arranged daily schedules for prisoners, including library visits, work assignments, family visits and counseling appointments.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Routinely counted inmates and in response to potential security breaches.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Patrolled units that housed 240 inmates to complete headcounts of inmates.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
03/2007 to 08/2007
Cosmetolotgist
Signature Salon LCC Ionia, MI
  • Duties Summary To cut, color, perm, set, and highlight hair to customer’s satisfaction.
  • Would also wax eyebrows, give manicures, pedicures, and sell products and services increasing sales by 40%.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Corresponded with clients through email, telephone or postal mail.
  • Balanced availability, customer schedules and maximum load levels when scheduling appointments.
  • Scheduled and confirmed appointments and meetings for co-workers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

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Resume Overview

School Attended

  • Montcalm Community College
  • International Cosmetology Academy

Job Titles Held:

  • Department of Corrections Program Coordinator E-11
  • Acting Prisoner Counselor
  • Corrections Officer
  • Cosmetolotgist

Degrees

  • No Degree
  • Cosmetology License

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