Dedicated Customer Service Manager with 7 years of experience in Australia's largest retail and food service industry. Consistently achieved high customer satisfaction rankings, by inspiring the team to have an enthusiastic commitment to customer service as a key driver to attain company goals. Led by example and ensured the execution of all safety, security, quality and store operations policies.
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Advanced to increasingly responsible positions, culminating in management role. Involved in Recruitment, Training and Development of 50+ customer service representatives and cashiers. Managed front end operations to ensure friendly and efficient transactions at checkouts.
Sales, Marketing, and Service arm in India for OEM/ODM - I.T. manufacturers such as AnexTEK, FalconStor, AOpen, Apacer and S-Media.
Coursework in Commerce and Accounting completing 16 credit points to include
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