Dedicated Customer Service Manager with 7 years of experience in Australia's largest retail and food service industry. Consistently achieved high customer satisfaction rankings, by inspiring the team to have an enthusiastic commitment to customer service as a key driver to attain company goals. Led by example and ensured the execution of all safety, security, quality and store operations policies.
Advanced to increasingly responsible positions, culminating in management role. Involved in Recruitment, Training and Development of 50+ customer service representatives and cashiers. Managed front end operations to ensure friendly and efficient transactions at checkouts.
Sales, Marketing, and Service arm in India for OEM/ODM - I.T. manufacturers such as AnexTEK, FalconStor, AOpen, Apacer and S-Media.
Coursework in Commerce and Accounting completing 16 credit points to include
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