Dental Customer Service Representative Resume Example
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DENTAL CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
I am a quality-focused individual who is committed to approaching administrative tasks with tenacity and attention to detail.
Skills
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Work History
Dental Customer Service Representative04/2012
to 11/2015
Company Name – City, State
Company Name – City, State
- Handled inbound calls from policyholders, healthcare providers, and other insurance companies.
- Answered inquiries on policy coverage and dental claims.
- Accurately documented, researched and resolved customer service issues.
- Managed high call volume with tact and professionalism.
Receptionist07/2010
to 01/2012
Company Name – City, State
Company Name – City, State
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Performed administrative duties such as, data entry, filing and processing a variety of routine paperwork necessary for office operations.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Opened and properly distributed incoming mail.
- Directed guests and routed deliveries and courier services.
- Maintained a clean reception area, including lounge and associated areas.
Debt Collector01/2012
to 04/2012
Company Name – City, State
Company Name – City, State
- Located and notified customers of delinquent accounts by telephone.
- Advised customers of necessary actions and strategies for debt repayment.
- Received payments and posted amounts paid to the customer's account.
- Assisted customers with future payment arrangements in order to payoff debt.
- Recorded information about financial status of customers and status of collection efforts.
Co-Manager03/2009
to 09/2009
Company Name – City, State
Company Name – City, State
- Managed staff of three to five sales associates.
- Examined merchandise to verify that it was correctly priced and displayed.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Generated repeat business through exceptional customer service.
Education
High School Diploma: 2006Sherman High School-
City,
State
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Resume Strength
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- Strong summary
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Resume Overview
School Attended
- Sherman High School
Job Titles Held:
- Dental Customer Service Representative
- Receptionist
- Debt Collector
- Co-Manager
Degrees
- High School Diploma : 2006
