LiveCareer-Resume

delivery station liaison resume example with 8+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking and focused professional offering excellent communication, planning and prioritization skills developed over 10 years of related experience. Skilled at writing reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Skills
  • Time Management
  • Word processing
  • Administrative skills
  • Candidate tracking
  • Talent management
  • Client Relations
  • Document management
  • Human resources
  • Office equipment
  • Phone systems
  • Recruiting
  • Document control
  • Scheduling/calendar management
  • Project assistance
  • Administrative leadership
  • Team building
Work History
07/2020 to Current Delivery Station Liaison Leominster Credit Union | Leominster, MA,
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted over 50 customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
09/2016 to 04/2020 Fraud Specialist EBay LLC | City, STATE,
  • Use computers for various applications, such as database management or word processing
  • Answer telephones and give information to over 100 callers per day, take messages, or transfer calls to appropriate individuals
  • Create, maintain, and enter information into databases
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Complete forms in accordance with company procedures
  • Provide services to customers, such as order placement or account information
  • Conducted reviews of flagged transactions and reports that showed potential suspicious activity
  • Participated in group discussions with team members to develop new ways to combat fraud
  • Completed required investigations on referred files ahead of deadlines
  • Identified fraud patterns and anomalies through analysis of large quantities of data
  • Negotiated with responsible parties to arrange fraud recovery losses.
08/2014 to 09/2016 Recruiting Coordinator/ Foreclosure Specialist Randstad Staffing/One West Bank | City, STATE,
  • Verified applicant references and employment details
  • Wrote and mailed acceptance letters
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Sourced candidates via variety of methods, including social media platforms and job boards
  • Oversaw full cycle recruiting for 15 vacancies each quarter
  • Scheduled 8 interviews each week, according to One West Standards
  • Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn
  • Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations
  • Contacted all job applicants to inform of application status
  • Reviewed referral candidates and contacted qualified individuals to request applications
  • Preparing and shipping collateral files pre-foreclosure
  • 2021 Resume- A
  • Price Claire 3 | Page
  • Preparing and shipping bailment letters
  • Receiving custodial files post-foreclosure
  • Logging recorded mortgages, original notes and title policies
  • Assisting firms with document request, notice of intent, demand letters, payoffs, verification of notes and loan agreements
  • Reviewed financial documents to verify accuracy or acquire necessary information
  • Acquired necessary data from various sources including lien information and credit bureau history.
06/2013 to 07/2015 Student Loan Collector Loan Science LLC | City, STATE,
  • Collect on past due student loans
  • Assist with reducing payments on student loans, offering repayment plans
  • Assist with default prevention with third party lenders
  • Create, maintain, and enter information into databases
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Complete forms in accordance with company procedures
  • Provide services to customers, such as order placement or account information
  • Monitored and located debtors by using automated systems
  • Secured payments by following up with customers which disregarded promise to pay
  • Met demands of busy collections group by performing high volume of daily calls
  • Located15 percent more debtors by utilizing skip tracking and other strategies.
Education
Expected in to to Resume- A. Price Claire 4 | Page | One West Bank, , GPA:
Expected in 2021 to to CIT | OneWest, Austin, TX GPA:
Expected in 06/2019 to to Bachelor of Arts | Grand Canyon University, Phoenix, AZ GPA:
Expected in 12/2016 to to FDPCA Certification | OneWest Bank, CIT, Austin, TX GPA:
Expected in 01/2016 to to Foreclosure And Banking Procedures | OneWest Bank, , GPA:
Expected in 10/2015 to to CIT | PCO High Delinquency Training, Austin, TX GPA:
Expected in 10/2015 to to Bankruptcy Training Certification | OneWest Bank, , GPA:
Expected in 10/2015 to to Document Management Training | OneWest Bank, CIT, Austin, TX GPA:
Expected in 2012 to to Associate of Arts | , , GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • One West Bank
  • OneWest
  • Grand Canyon University
  • OneWest Bank, CIT
  • OneWest Bank
  • PCO High Delinquency Training
  • OneWest Bank
  • OneWest Bank, CIT

Job Titles Held:

  • Delivery Station Liaison
  • Fraud Specialist
  • Recruiting Coordinator/ Foreclosure Specialist
  • Student Loan Collector

Degrees

  • Resume- A. Price Claire 4 | Page
  • CIT
  • Bachelor of Arts
  • FDPCA Certification
  • Foreclosure And Banking Procedures
  • CIT
  • Bankruptcy Training Certification
  • Document Management Training
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: