delivery module lead resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Senior QA/Test Lead with 15+ years of experience in Software Testing. Requirement Gathering, Creating test strategy and test plans, Creating and Executing Test Cases, Test Planning, Defect Tracking, Effort Estimations, Task Allocation, UAT testing and support, Production validation, Client Communication, Status Reporting and Client Interaction and comply with SDLC/STLC

  • Led successfully QA activities (onsite) for 7+ years on key transformational initiatives for financial sectors working for clients like First Republic Bank(San Francisco), Advisor Group (Phoenix), AIG VALIC (Houston)
  • Extensive experience in leading 10+ QA team members ( onshore and offshore), effectively organizing and delegating tasks, Training, Instructing and mentoring to account everyone for the project success
  • Extensive experience in writing and executing test cases for complex, multi-systems, web based,mobile, Database, API, Mobile systems and develop and manage test strategies that will include approaches for test data, testing, end-to-end, regression testing and automation methodologies to ensure higher quality delivery and test coverage
  • Exceptional in cross functional teams collaboration, team mentoring, strong decision making, results and deadline-driven, team worker with positive attitude, strong and verbal communication
  • Software Development Life Cycle
  • Managing team of 10+ on training and testing, Test plan and test strategy, scenarios, test cases creation
  • Agile/Scrum Best Practices and methodologies
  • TFS, SQL, ALM, confluence, Snowflake, MongoDB, perfecto, Postman, ERP,
  • Manual testing, Mobile testing(IOS and Android), API, Database, UI/UX, Integration, System testing, security testing, web based testing
  • Defect Tracking and Reporting
  • Strong Problem Solver
  • Time Management and Prioritization
  • Cross-Functional Team Collaboration
  • Test Plans and Test Methodologies
  • Requirements Analysis
  • Training and Onboarding
Delivery Module Lead, 04/2013 to Current
Medtronic Inc., ,

1. Working for First Republic Bank, San Francisco, CA. Sep-2020 Till date

  • Leading team of 5 for core transformation banking project successfully
  • Managing highly integrated System Testing programs from test planning, test execution, reporting and working with 12 other teams and 3 vendors systems involved
  • Doing API, manual, database, UI/UX, functional, Regression, end to end and business testing (UAT), Automation, UAT support/testing and production validation
  • Developing test plans & test procedures, test scenarios, test cases to meet testing needs, working closely with business owners, developers on understanding requirements, providing inputs to them on stories and implementation
  • Responsible for all aspects of quality assurance including establishing metrics, applying industry best practices, guidance, coaching, and training to QA team, partnering with automation team on regression test cases automation.

2. Worked for Advisor Group, Oakdale, MN. April-2018 to Sep-2020

  • Lead team of 10 resources on digital platform EQUIPT project ( Insurance domain)
  • Managing complete SDLC and STLC from test planning to writing test cases, defect management, UAT testing and production validation
  • Tested web application compatibility and performance and recommended cross-browser compatibility improvements to web development team and working closely across multiple teams and vendors
  • Performed testing of system flows on various devices (Mobile, Tablet, PC) and also on different browsers (Chrome, Firefox, IE, Safari) on physical devices and using perfecto tool
  • Conducting a complete assessment of teams, processes and environment; defined issues and
    risks; and oversaw the design and introduction of tools, processes and best practices across
    testing life cycle to improve throughput, communication and on-time delivery of projects

3. Worked for AIG - VALIC, Houston Texas. March-2015 to April-2018

  • Managed team of 20 resources on VALIC digital program (insurance)
  • Working with cross functional teams involving more than 7 system integration, test planning, coaching team, test efforts, writing and executing test cases for GUI, functional, Integration, end-to-end, database, API, Mobile/Tablets, defect reporting, status reports
  • Designed and updated test cases to complete consistent manual, automation regression and working with off-site teams to complete timely tests and facilitate smooth product releases.
  • Tracked software bugs and detailed information regarding findings and resolution techniques

4. Worked for General Motors, Detroit, MI. March 2013 to march-201

  • written test plan based on Business Requirement and Technical Requirements. written test scenarios, test cases and execution
  • Created first test strategy document, defined new QA processes, defects tracking as per industry standards
  • Coordinating in setting up test environment and test data with the project team
Test Execution Lead, 04/2009 to 04/2013
MphasisCity, STATE,
  • Worked on Symantec client on multiple projects including ERP and
  • Writing and executing test cases for functional, INtegration, system, Database, API
  • Reviewed project requirements, created test scenarios and participated in testing of legacy system for update to new one.
  • Designed and updated test cases to complete consistent manual tests.
  • Documented identified defects using ALM and helped developers complete further testing and resolve issues.
  • Met project scope and delivery dates by planning optimal testing schedules.
Sr Software Test Engineer, 03/2008 to 04/2009
Oak SystemsCity, STATE,
  • Worked for Symantec client in Pune, India on ERP and applications
  • Writing and executing GUI, Functional and Integration test cases and working with QC/ALM for Test execution and defect reporting
  • Searched for bugs in newly-developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
Education and Training
Bachelor of Engineering: , Expected in to Gulbarga University - Gulbarga,
Activities and Honors
  • Awarded with #1 on defect management by First republic bank client - 2022
  • Won the prestigious “2016 Consumer IT Star and Galaxy award” from AIG-VALIC for outstanding contribution to Quality Assurance in digital program
  • Won the prestigious “Triumph Individual Award” from HP for 2012
  • Outstanding contribution award from Symantec client - 2012
  • Awarded for outstanding contribution to Quality Assurance from HP and Symantec legal team - 2010
  • GM Onstar Client recognition for developing Test Strategy Document for ONSTAR
Personal Details
  • On H1B
  • Approved I-140 (2017)
  • Continuously in US from April 2013
  • Current residential address : Fremont, California 94538
  • Nationality : India

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Resume Overview

School Attended

  • Gulbarga University

Job Titles Held:

  • Delivery Module Lead
  • Test Execution Lead
  • Sr Software Test Engineer


  • Bachelor of Engineering

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