Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Competent [Job Title] bringing more than [Number] years of food service and progressive leadership experience. Maintain budget controls and coverage needs to achieve business targets and provide high-quality [Type] support. Build relationships with patrons and employees by applying basic [Language] skills. Effectively manage personnel and business operations to handle demanding [Area of expertise] needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
Skills
Dependability and Honesty
Traffic Laws and Regulations
Vehicle Safety and Maintenance
Payment Processing
Ability to Lift 50 Pounds
Valid Driver's License
Communication and Interpersonal Skills
Problem Solving
Inventory Management
Work History
09/2019 to Current
Deli SupervisorLunds Byerly's – Chanhassen, MN,
Limited portion sizes and used garnishes to control food costs.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Orchestrated positive customer experiences at all stages by overseeing every area of [Type] operations.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
09/2019 to Current
HousekeeperAvanti Senior Living – Peoria, AZ,
Worked on cleaning team to service hotels, offices and other commercial buildings.
Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
04/2009 to 09/2021
Department ManagerDo It Best Corp – Sikeston, MO,
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Increased efficiency and team productivity by promoting operational best practices.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Analyzed and interpreted store trends with [Software] to facilitate planning.
Identified and diminished performance gaps by coaching and supervising [Number] subordinates.
Implemented successful marketing and promotional strategies worth over $[Amount] in yearly revenue.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maximized productivity and profitability by balancing sales and expenses.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Oversaw and improved [Product or Service] deliveries worth over $[Amount] per year through efficient coordination of daily operations.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Communicated with managers of other departments to maintain transparency.
Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
Coached [Number] sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings [Number]%.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
Implemented [Type] and [Type] process improvement initiatives within department resulting in [Result].
Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
Continuously encouraged all employees within [Type] department to present positive, exemplary image to customers through [Skill] and [Skill].
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Systematized [Number] units of inventory, improving rate of internal loss prevention by [Number]%.
Rotated merchandise and displays to feature new products and promotions.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Managed overstocking, restocking and inventory control procedures during [Type] shift.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed empowering employee culture focused on equipping employees to independently meet customer needs.
Education
Expected in 06/1980 to to
High School Diploma: Urbana Senior High School - Urbana, IL, GPA:
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