Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Grand Opened Store In July 2017 And Established Stronger Sales Than Other Locations In The City.
Consistently obtained highest rating from the county health department.
The Fresh MarketJuly 2010 to June 2017Deli Manager Germantown, TN
Conducts daily pre-shift and weekly departmental meetings to ensure staff's knowledge on weekly and monthly programs. This has resulted in higher volume of sales over the course of the last year; as well as a renewed passion from the deli staff.
Scheduled and directed staff in daily work assignments to maximize productivity.
Optimizes profits by controlling production on items that are slow sellers and are high in dump; this has resulted in a very low unknown shrink number.
Performed department walk-throughs to gauge timeliness and excellent service quality. This has helped by ensuring that issues are handled in a proactive and timely fashion.
Store Keyholder Which Entails managing the store in the absence of store management. Responsible for staff of 50 plus associates as well as all store cash handling and safety incidents
Rent A CenterJanuary 2014 to July 2015Assistant General Manager Memphis, TN
Was responsible for store sales numbers and gaining new customers.
Drove sales by bringing in new customers and building relationships with existing customers.
Ran day to day operations of the store in the absence of the Store Manager.
Was appointed Mobile Specialist for store's mobile phone program.
KrogerDecember 2005 to June 2010Grocery Clerk Collierville, TNReplenished floor stock and processed shipments to ensure product availability for customers.
Education and Training
The University Of Memphis2013BBA: AccountingMemphis, TN, USA
Coursework in Business, Restaurant and Hotel Management