Skilled (call center) committed to addressing customer concerns with speed, accuracy and professionalism.
Managed call flow with up to required number of calls in queue per minute.
call center for peak season, Provided accurate and appropriate information in response to customer inquiries.
Improved customer ratings by [number]%.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided accurate and appropriate information in response to customer inquiries.
Member of [Phi Teka Club
- data entries
- computer skills
- comfortable to browse
- quick to surf
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