Detail-oriented security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Excited to begin new challenges with a successful team.
Skills
Active Security Clearance
Proficient in Security Systems
Customer Service
Training Leadership
Customer Database Management
CCTV experience
Microsoft Office
First aid certified
Education and Training
Gar-field Senior High SchoolWoodbridge, VA, Expected in – –High School Diploma: - GPA:
Experience
Securitas Security Services Usa, Inc. - Protective Security Officer Aurora, CO, 06/2021 - Current
Monitored building access and identified all officials and employees before authorizing entrance.
Maintained order and safety while providing customer service and information to facility visitors.
Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Patrolled large commercial facility on irregular schedule to look for suspicious activities.
Evaluated credentials of personnel and provided temporary badges to visitors.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Securitas Security Services Usa, Inc. - Data Center Lead Security Officer Chesapeake, VA, 02/2020 - 06/2021
Communicated information, updates and constructive feedback to security team on behalf of supervisor.
Identify, evaluate, and prioritize client problems and complaints to ensure that inquiries are resolved appropriately.
Created new policies and continually enforced to maximize site safety and client satisfaction.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Developed and implemented training methods to promote improved officer performance.
Monitored and authorized employee and guest access to guard against theft.
Created documentation, helped maintain the knowledge base, providing leadership and guidance to all officers in the data center.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
National Beverage - Data Center Security Officer Salt Lake City, UT, 11/2019 - 02/2020
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Monitored access control systems, including CCTV systems for nefarious activities such as theft and vandalism.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Provided friendly and professional assistance to employees, visitors and customers.
FrontPoint Security Solutions LLC - Data Center Security Officer City, STATE, 03/2019 - 11/2019
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Monitored access control systems, including CCTV systems for nefarious activities such as theft and vandalism.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Provided friendly and professional assistance to employees, visitors and customers.
Company Name - Quality Control Technician City, State, 09/2016 - 03/2019
Noted results and entered data into microsoft excel to track and assess trends.
Assisted with correcting systemic problems in order to eliminate errors.
Completed routine inspections of components and products to fulfill quality assurance requirements.
Performed visual and dimensional inspections on manufactured parts.
Provided quality support to ensure that products met quality standards and customer requirements.
Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
Audited security products to identify areas of concern and improve efficiency.
Monitored daily performance of production team to identify and address issues affecting quality product output.
Recorded lot numbers and serial numbers in ERP system for traceability of all items produced.
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