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cyberknife program coordinator resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Skilled Medical Office professional offering 13 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Possessing personable, honest and compassionate demeanor. Quick learner proficient in office equipment operations and job-related software. Highly-dependable individual with sound understanding of medical laws and ethics.

Skills
  • Proficiency using IDX Centricity, Office Practicum, ARIA, and EPIC EMR software’s
  • Superior communication and organization skills
  • Highly organized, empathetic and capable of multi-tasking in a high stress biomedical environment
  • Ability to perform duties with optimum utilization of resources
  • Some knowledge of medical terminology
  • Detailed understanding and experience of front desk operations
Education and Training
Nassau Community College Garden City, NY, Expected in 05/2019 Associate of Applied Science : Administrative Business Technology: Medical - GPA :
CUNY School of Professional Studies New York, NY Expected in : Administrative Business Technology – Medical - GPA :
Experience
Glass Doctor - Norcross - Cyberknife Program Coordinator
Reno, NV, 12/2020 - Current
  • Coordinate patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met for CyberKnife treatment
  • Schedule and develop Cyberknife schedule in accordance with Cyberknife protocol
  • Explain treatment offerings and requirements to eligible patients and answer related questions
Glass Doctor - Norcross - Scheduling and Registration Coordinator
Seneca, SC, 06/2019 - 12/2020
  • Responsible for patient check-in and check-out; gather all patient demographic, medical records from outside provider’s, related data and materials
  • Train and manage a team of colleagues on protocols for insurance verification
  • Verify insurance eligibility, obtain referrals and create referral shells for all office visit appointments
  • Demonstrates ability to answer any questions that might arise when dealing with patients, physicians, or any other matters regarding the department
  • Reinforce and uphold patient confidentiality as required by HIPAA and hospital regulations
Glass Doctor - Norcross - Office Assistant
Warsaw, IN, 02/2017 - 06/2019
  • Scheduled appointments for patients via phone and in person
  • Check-in/Check-out; verify and update necessary information in the patient’s medical record in computer
  • Received and screened telephone calls and visitors by determining or addressing needs.
  • Assisted with referrals and prepared medical records for patients.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Winthrop University Hospital, Island Wide Medical Associates - Office Assistant
City, STATE, 08/2015 - 02/2017
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members
  • Checked patients in and out for appointments and collected co-payments
  • Photocopied or scanned insurance cards, documented details and verified patient coverage for upcoming procedures or appointments
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff
Advanced Orthopaedics - Medical Records Clerk/Assistant Surgical Coordinator
City, STATE, 11/2013 - 07/2015
  • Gather demographics information from a variety of sources; interacting with physician’s and attorney’s offices
  • Tracked and processed release of information requests
  • Retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes
  • Proofread documents carefully to check accuracy and completeness of all paperwork
  • Processed and invoiced records requests from patients, providers and third parties.
  • Respond to time sensitive subpoena’s issued to treating physicians
  • Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents
  • Submit MG2/C4 forms to the Workers Compensation board and patient’s insurance company for physical therapy treatment and/or obtain authorization for surgeries
  • Responsible for the coordination of surgeries for two providers at three different hospitals/facilities
  • Place surgical confirmation calls one day in advance of scheduled surgery or procedure date
  • Obtain patient medical clearance prior to surgery
  • Train and mentor less senior staff; support team and offer cross coverage to other staff members as needed
  • Released information to persons or agencies according to regulations.
  • Safeguarded medical records to maintain patient confidentiality.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Conveyed information to patients about arrival times and preoperative procedures.
Elite Physical Therapy - Physical Therapy Aide/Receptionist
City, STATE, 02/2012 - 11/2013
  • Administer electric stimulation, heat/ice packs, paraffin dips, helping patients onto exercise equipment, monitoring motion, and measuring mobility
  • Record daily treatment notes
  • Instruct, motivate, safeguard, and assist patients as they practice exercises and functional activities
  • Monitored equipment use and overall safety of patients
  • Assist with patient check-in/check-out, scheduling appointments, and obtaining referrals/insurance authorizations
  • Familiarity using TherAssist Software
ETL Podiatry - Office Assistant
City, STATE, 12/2008 - 03/2011
  • Scheduled appointments by telephone or in person
  • Organized and managed medical supply inventory to foster continuous availability of required items
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies

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Resume Overview

School Attended

  • Nassau Community College
  • CUNY School of Professional Studies

Job Titles Held:

  • Cyberknife Program Coordinator
  • Scheduling and Registration Coordinator
  • Office Assistant
  • Office Assistant
  • Medical Records Clerk/Assistant Surgical Coordinator
  • Physical Therapy Aide/Receptionist
  • Office Assistant

Degrees

  • Associate of Applied Science
  • Some College (No Degree)

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