cyberknife program coordinator resume example with 12+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Skilled Medical Office professional offering 13 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Possessing personable, honest and compassionate demeanor. Quick learner proficient in office equipment operations and job-related software. Highly-dependable individual with sound understanding of medical laws and ethics.

  • Proficiency using IDX Centricity, Office Practicum, ARIA, and EPIC EMR software’s
  • Superior communication and organization skills
  • Highly organized, empathetic and capable of multi-tasking in a high stress biomedical environment
  • Ability to perform duties with optimum utilization of resources
  • Some knowledge of medical terminology
  • Detailed understanding and experience of front desk operations
Education and Training
Nassau Community College Garden City, NY, Expected in 05/2019 Associate of Applied Science : Administrative Business Technology: Medical - GPA :
CUNY School of Professional Studies New York, NY Expected in : Administrative Business Technology – Medical - GPA :
Glass Doctor - Norcross - Cyberknife Program Coordinator
Reno, NV, 12/2020 - Current
  • Coordinate patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met for CyberKnife treatment
  • Schedule and develop Cyberknife schedule in accordance with Cyberknife protocol
  • Explain treatment offerings and requirements to eligible patients and answer related questions
Glass Doctor - Norcross - Scheduling and Registration Coordinator
Seneca, SC, 06/2019 - 12/2020
  • Responsible for patient check-in and check-out; gather all patient demographic, medical records from outside provider’s, related data and materials
  • Train and manage a team of colleagues on protocols for insurance verification
  • Verify insurance eligibility, obtain referrals and create referral shells for all office visit appointments
  • Demonstrates ability to answer any questions that might arise when dealing with patients, physicians, or any other matters regarding the department
  • Reinforce and uphold patient confidentiality as required by HIPAA and hospital regulations
Glass Doctor - Norcross - Office Assistant
Warsaw, IN, 02/2017 - 06/2019
  • Scheduled appointments for patients via phone and in person
  • Check-in/Check-out; verify and update necessary information in the patient’s medical record in computer
  • Received and screened telephone calls and visitors by determining or addressing needs.
  • Assisted with referrals and prepared medical records for patients.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Winthrop University Hospital, Island Wide Medical Associates - Office Assistant
City, STATE, 08/2015 - 02/2017
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members
  • Checked patients in and out for appointments and collected co-payments
  • Photocopied or scanned insurance cards, documented details and verified patient coverage for upcoming procedures or appointments
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff
Advanced Orthopaedics - Medical Records Clerk/Assistant Surgical Coordinator
City, STATE, 11/2013 - 07/2015
  • Gather demographics information from a variety of sources; interacting with physician’s and attorney’s offices
  • Tracked and processed release of information requests
  • Retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes
  • Proofread documents carefully to check accuracy and completeness of all paperwork
  • Processed and invoiced records requests from patients, providers and third parties.
  • Respond to time sensitive subpoena’s issued to treating physicians
  • Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents
  • Submit MG2/C4 forms to the Workers Compensation board and patient’s insurance company for physical therapy treatment and/or obtain authorization for surgeries
  • Responsible for the coordination of surgeries for two providers at three different hospitals/facilities
  • Place surgical confirmation calls one day in advance of scheduled surgery or procedure date
  • Obtain patient medical clearance prior to surgery
  • Train and mentor less senior staff; support team and offer cross coverage to other staff members as needed
  • Released information to persons or agencies according to regulations.
  • Safeguarded medical records to maintain patient confidentiality.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Conveyed information to patients about arrival times and preoperative procedures.
Elite Physical Therapy - Physical Therapy Aide/Receptionist
City, STATE, 02/2012 - 11/2013
  • Administer electric stimulation, heat/ice packs, paraffin dips, helping patients onto exercise equipment, monitoring motion, and measuring mobility
  • Record daily treatment notes
  • Instruct, motivate, safeguard, and assist patients as they practice exercises and functional activities
  • Monitored equipment use and overall safety of patients
  • Assist with patient check-in/check-out, scheduling appointments, and obtaining referrals/insurance authorizations
  • Familiarity using TherAssist Software
ETL Podiatry - Office Assistant
City, STATE, 12/2008 - 03/2011
  • Scheduled appointments by telephone or in person
  • Organized and managed medical supply inventory to foster continuous availability of required items
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Nassau Community College
  • CUNY School of Professional Studies

Job Titles Held:

  • Cyberknife Program Coordinator
  • Scheduling and Registration Coordinator
  • Office Assistant
  • Office Assistant
  • Medical Records Clerk/Assistant Surgical Coordinator
  • Physical Therapy Aide/Receptionist
  • Office Assistant


  • Associate of Applied Science
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: