Service Advisor Resume Examples
Land your desired job with help from our Service Advisor resume examples! We’ve got high-quality samples, plus tips for organizing and writing each resume section.
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TABLE OF CONTENTS
Service Advisor resume
summary examples
The resume summary is one of the first sections a recruiter will look at during their initial seven-second scan of your resume.
You want to quickly capture a recruiter’s attention by showcasing your top skills and qualifications in a concise two-to-three-sentence paragraph.
If you’re an experienced job seeker, you should opt for the professional summary, which focuses on how you meet the employer’s requirements.
Candidates with little to no work experience should choose the objective statement, which allows them to share their career goals and the skills that will help achieve them.
Below, we’ll share examples of professional summaries and resume objectives for the Service Advisor role so you can better understand them.
Good example:
“ Experienced Service Advisor with 5+ years of experience providing exceptional customer service and ensuring customer satisfaction. Adept at resolving customer issues and efficiently scheduling appointments. Possess strong knowledge of automotive parts and systems, with a focus on water efficiency and aptitude.”
Why this example passes:
- Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
- Shows career length, 11 years.
- Mentions employer-desired skills: student motivation and interactive lessons.
Bad example:
“ Experienced Service Advisor with great customer service skills. Able to handle customer inquiries and complaints. Committed to providing excellent service to all customers.”
Why this example fails:
- Doesn’t include any numbers that quantify service advisor’s performance
- Uses vague descriptions and skills.
- Doesn’t include years of teaching experience.
The fastest way to write your
professional summary
The last thing you want is to miss out on a job because you didn’t apply in time. That’s why you should check out our Resume Builder.
It’s automated and offers pre-written content to help you write an excellent professional summary. You can complete your entire resume in 15 minutes!
- 1
Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.
- 2
Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!
- 3
All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!
Our Builder is the quickest and easiest tool for writing a stellar Service Advisor resume. However, you can also dive deeper with our professional resume-writing services. Take advantage of all the tools LiveCareer offers and start landing interviews!
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Service Advisor resume work
experience examples
A big part of your resume’s content will live in your work experience, so you’ve got to put in the extra effort to make it stand out. This section should feature achievements that show recruiters you have what they’re looking for if you want to write a good resume.
Good example:
Rolling Meadows Middle School I Rolling Meadows, IL I 8/2018-current
- Successfully advised over 500 customers on service and repair needs, resulting in an average customer satisfaction rating of 9.5/10
- Developed and implemented new customer service protocols that improved customer retention by 25%
- Streamlined service processes to reduce wait times by 20%, resulting in increased customer satisfaction and repeat business
- Collaborated with service technicians to ensure accuracy and quality of repairs, resulting in a 95% success rate.
Why this example passes:
- Numbers and statistics add detail and quantify the results this service advisor delivers: 4% improvement and a class size of 20-25.
- Good use of strong words and active language.
- References specialized value cahier provides with “individualized lesson plans.”
Bad example:
Emily Dickinson Elementary I Redmond, WA I 4/2022-present
- Answered customer questions
- Assisted customers with their vehicles
- Processed paperwork
- Followed up with customers
Why this example fails:
- Lacks numbers or statistics.
- Describes general tasks, not teaching achievements or career highlights.
- Uses active verbs, but doesn’t focus on results.
Service Advisor resume skills examples
Here are 18 sample skills for service advisor:
- Conflict Resolution
- Estimating Accuracy
- Data Entry
- Records Management
- Quality Control
- Customer Service
- Account Management
- Team Collaboration
- Clerical Support
- Computer Skills
- Records Maintenance
- CRM Software
- Progress Reporting
- Customer Relationship Management
- Order Fulfillment
- Process Improvements
- Call Center Operations
- Workflow Management
You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section.
Examples of additional resume sections
Your resume must include the five main sections: contact information, professional summary, work experience, skills and education. However, you can also add different sections to show off more achievements.
Here are some examples of optional service advisor resume sections that you could add to provide greater detail:
- References
- Languages
- Additional skills
- Certifications
- Photo
- Overview
- Soft skills
- Professional skills
Including additional sections that help you convince employers you’re the best fit for the position. However, be selective about what qualifications you include, and eliminate any that don’t respond to the job’s specific requirements.
Examples of resume formats
Every resume has a specific layout to organize all sections, also called a resume format. You’ll see examples of the three resume formats: chronological, functional and combination.
The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a service advisor.
How to choose a resume format
0-3
Years of experience
Functional formats
- Focus on skills.
- Best for first-time service advisor who lack work experience.
- Good for people re-entering workforce.
- May omit dates in the work history section.
Organization:
- Skills listed above work experience.
3-10
Years of experience
Combination formats
- Balance skills and work history.
- Ideal for mid-career service advisor.
- Suitable for career changers and people seeking promotion.
Organization:
- Skills next to or above work experience.
10+
Years of experience
Chronological formats
- Put the most focus on work history.
- Best for service advisor with a long, steady career.
- Most popular format.
- Preferred by recruiters.
Organization:
- Work experience listed above skills.
Once you know the best format for you, it’s easy to pick a service advisor resume template. Templates are preformatted layouts created by design professionals to ensure your resume looks amazing!
Don’t forget your service advisor cover letter
A cover letter works hand-in-hand with your resume to make a stronger case for why you deserve the job.
Communication is a foundational skill for any good Service Advisor, and one excellent way to demonstrate it is with a cover letter.
A cover letter allows you to tell the story of how you’ve developed valuable skills and learned to overcome obstacles.
And you don’t even have to spend too much time writing a cover letter when you use our Cover Letter Generator!
The process is completely automated, and all you have to do is copy and paste the personalized content suggestions written by our professional resume writers.
Wrap everything up in a visually attractive design that conveys professionalism by picking any of our easy-to-customize cover letter templates.
For more tips on creating a compelling cover letter, check out our guide on How to Write a Cover Letter.
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