Successful manager, and customer service provider with 13 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
While managing my own kitchen I successfully reduced food costs by over 30% while maintaining a small labor turn around rate. I successfully rewrote and produced the bar menu as well. I ran an upscale bar and restaurant, creating cocktail menus and managing staff. I did all of the liquor ordering as well as inventory control and scheduling. We worked with a lot of deadlines, as we hosted a large number of events. I successfully worked with the city of Moorhead attorneys, as well as law enforcement, and city planners while I hosted the first "Rare Beer Picnic" to take place in the FM area. I was voted the Best Mixologist of Fargo/Moorhead in 2016 and 2017, in the High Plains Readers Best of the Best Awards. I also Placed in the top 8 among hundreds of bars and Restaurants in the Fargo Moorhead area in High Plains Readers Cocktail Showdown three years in a row. I took runner up 2 years at the Bartenders Battle, and 3rd place another year. I have taught courses in Craft Cocktails as well as being interviewed for articles in local papers regarding the art of the cocktail.
I attended Minnesota State University Moorhead for just one year. I majored in Film Production and Music Composition. I do love the arts, but found my passion to be in customer service, management, and team management.
I took as many classes as possible in graphic communications as well as marketing and arts. I also studied French language while attending. I excelled in English and literature.
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